Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
401(k) retirement plan
Job Description
Join the fastest growing team in the New Haven hospitality industry, an exciting and dynamic environment where guest satisfaction and superior service are at the forefront of our mission. Our company is dedicated to providing exceptional experiences to every visitor through a variety of critical roles within the hotel sector. As a prominent player in New Haven’s hospitality market, we pride ourselves on upholding the highest standards of professionalism and customer care while fostering a supportive workplace where employees can grow and thrive.
Our current opportunities span multiple key positions including Front Desk Agent, Front Desk Supervisor, Night Auditor,... Show More
Our current opportunities span multiple key positions including Front Desk Agent, Front Desk Supervisor, Night Auditor,... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality experience preferred
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Knowledge of hotel reservation systems
- Customer service orientation
- Availability to work flexible shifts
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Familiarity with reservation and billing software
- Attention to detail and problem-solving abilities
- Ability to work flexible hours including weekends and holidays
Job Duties
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel amenities
- Take payment from customers
- Respond to guests' issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Assist customers with the planning of special events such as weddings and business conferences
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs