New Customer Concierge Professional

Lindon, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

competitive salary

Flexible work schedule

Paid training and certification

Supportive team environment

opportunities for career growth

Comprehensive employee assistance programs

Equal Employment Opportunity Employer

Job Description

NRG Energy, a leading integrated energy company, is dedicated to reshaping the energy landscape by providing innovative and sustainable solutions to homes and businesses. With a focus on cutting-edge technology and customer-centric services, NRG empowers employees to take charge of their career and personal development. The company fosters a dynamic work environment rich with variety and challenges, encouraging growth and continuous learning to drive ongoing success. Through its diverse business lines, NRG offers employees the opportunity to explore exciting roles that combine technology, service excellence, and sales expertise.

Joining NRG's New Customer Concierge team means becoming part of a pas... Show More

Job Requirements

Must be at least 18 years old
Must obtain Burglar Alarm License through Utah's Division of Occupations and Professional Licensing (license paid by company)
Able to work full-time with flexible schedule
Prior sales experience preferred
Proficient with basic computer functions and software
Willingness to adhere to drug and alcohol-free workplace policies
Ability to handle rejection and maintain resilience in sales processes

Job Qualifications

Must be at least 18 years old
Able to work full-time with a flexible schedule
Prior sales experience is a plus
Proficient with basic computer functions and software usage
Demonstrated ability to communicate complex information simply and persuasively
Commitment to continuous learning and adapting to changing market conditions

Job Duties

Make outbound calls to customers with installed systems from 30 days to 18 months
Resolve technical and billing concerns proactively
Educate customers on the capabilities of their smart home systems
Ensure a seamless journey from sale through installation
Maintain a strong focus on customer satisfaction
Meet or exceed monthly and quarterly sales targets
Collaborate with supervisors and internal teams to support customer needs

Job Location

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