Network Computer Support Technician

GDIT, short for General Dynamics Information Technology, is a global technology and professional services company that operates at the forefront of digital innovation. With a workforce of approximately 26,000 experts, GDIT delivers cutting-edge technology solutions and mission-critical services to a broad client base including every major agency within the U.S. government, defense, and intelligence communities. The company is known for its commitment to leveraging advanced technology such as AI, machine learning, cloud computing, cyber security, and application development to meet complex technical challenges and support national security objectives worldwide. GDIT operates in over 50 countries, establishing a significant global presence that combines deep technical expertise with mission-focused service delivery.

The role in question is that of a Network Computer Support Technician located at McChord Air Force Base in Tacoma, Washington. This position is vital in supporting the nation's defense by maintaining and securing critical network and communication systems. As a Network Computer Support Technician for GDIT, the incumbent will be engaged in Tier 1 maintenance of Active Directory Certificate Services (ADCS) systems and subsystems through preventive and corrective measures. This includes vital tasks such as terminating ADCS circuits at node points of presence, coordinating system downtime, monitoring on-site and remote locations, and troubleshooting hardware, software, and interconnectivity problems. The technician will also handle additions, changes, and relocations of ADCS equipment and support a range of technical tasks to ensure seamless operation of communication and computer systems.

In addition, the technician plays an important role administering network and cyber security policies, supporting end-users, and providing training related to communication systems and networks. The job requires familiarity with a variety of technologies including Cisco systems, VMware ESXi, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk. The position demands an active Secret Level security clearance due to the sensitive nature of the work, along with CompTIA IAT 8570 Level II certification or higher (e.g., Security+ CE), an associate degree or equivalent experience, and onsite presence at McChord Air Force Base.

The working environment supports a 24/7 operation which may include shift work, weekends, and physical activities such as equipment handling. GDIT fosters a culture of growth, support, and rewards by offering employees AI-powered career management tools, an internal mobility team, comprehensive benefits packages including wellness programs and 401K plans, and a military-friendly, innovative workplace culture. With an hourly wage between $29.75 and $40.25, the role offers competitive compensation based on experience and location. Joining GDIT as a Network Computer Support Technician provides the opportunity to be part of a vital mission supporting national security while advancing technical skills and career development in a supportive and dynamic environment.