Rosen Hotels & Resorts logo

National Sales Manager

Orlando, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Affordable Health Insurance
Dental Insurance
On-site Medical Center
competitive compensation
Holiday pay
Birthday pay
Paid vacation
Paid Personal Days
Tuition Reimbursement
higher education scholarships
401(k) retirement savings plan
childcare financial assistance
hospitality and dining discounts
access to Family Outreach Center
Career growth opportunities

Job Description

Rosen Hotels & Resorts is one of Florida's most respected hospitality companies, known for its diverse and friendly workplace that values individuality and innovative ideas. With a team of over 3,000 associates, the company thrives on teamwork and ingenuity, creating an environment where employees can grow, innovate, and contribute to the commercial success of its properties. Rosen Hotels & Resorts operates a portfolio of three convention hotels in Orlando, a premier destination for conferences, meetings, and large-scale events. These hotels are renowned for their excellent amenities, strategic locations, and exceptional customer service, making them preferred venues for national and regional...

Job Requirements

  • Minimum 5 years of hotel group sales experience with convention hotel exposure required
  • minimum 1 year of leadership or supervisory experience preferred
  • proven track record of achieving revenue goals and managing complex, high value accounts
  • strong relationship building skills with national and regional meeting planners
  • technology proficiency in property management systems and digital tools
  • exceptional attention to detail and organizational skills
  • strong written and verbal communication abilities
  • ability to adapt quickly to changing client needs and market conditions
  • ability to travel 10-20 percent for client meetings, industry events, and portfolio representation
  • ability to lift up to 25 lbs consistently and 50 lbs infrequently
  • must be able to legally work in the USA

Job Qualifications

  • Minimum 5 years of hotel group sales experience with convention hotel exposure
  • minimum 1 year of leadership or supervisory experience preferred
  • proven track record of achieving revenue goals and managing complex, high value accounts
  • strong relationship building skills with national and regional meeting planners
  • technology proficiency in property management systems and digital tools
  • exceptional attention to detail and organizational skills
  • strong written and verbal communication abilities
  • ability to adapt quickly to changing client needs and market conditions
  • ability to travel 10-20 percent for client meetings, industry events, and portfolio representation
  • ability to lift up to 25 lbs consistently and 50 lbs infrequently
  • must be able to legally work in the USA
  • bachelor’s degree in sales, hospitality management, related field preferred or equivalent professional experience will be considered

Job Duties

  • Develop and execute a proactive sales strategy that drives group business across all hotels
  • represent the portfolio at industry events, trade shows, and client engagements to expand market presence
  • build and sustain strong relationships with national and regional meeting planners, associations, and corporate partners
  • conduct tailored, high impact site inspections that showcase the hotels’ capabilities
  • design and host memorable familiarization (FAM) experiences that highlight the strengths and versatility of the portfolio
  • serve as a trusted advisor throughout the sales cycle to ensure a seamless client experience
  • lead negotiations for guestrooms, food and beverage, and ancillary services to maximize revenue and long term account value
  • manage the full sales cycle from qualification and proposal development to contracting and turnover
  • maintain accurate booking details, guestroom blocks, client profiles, and documentation
  • monitor group pickup, history, and payment status to ensure accurate forecasting and revenue integrity
  • oversee the bid process through CVENT and other lead generation platforms
  • prepare customized proposals reflecting each group’s needs
  • research and qualify new business opportunities using market insights and competitive intelligence
  • supervise, coach, and develop sales coordinators
  • partner with operations, catering, and group housing teams to ensure successful event execution and client satisfaction
  • contribute to portfolio-wide sales initiatives and participate in leadership discussions
  • uphold the company’s drug-free, tobacco-free, and nicotine-free policies
  • perform all other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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