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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance bonuses
Employee Discounts
Retirement Plan
Job Description
Our client is a rapidly expanding restaurant franchise that operates multiple dining locations within the Orlando and Miami areas. Renowned for excellent guest service and high operational standards, this company thrives on delivering consistently exceptional dining experiences through well-managed restaurant teams. As a prominent player in the restaurant industry, the establishment prides itself on fostering a culture of growth, learning, and outstanding customer satisfaction. Known for their commitment to brand standards and innovation, they continue to set benchmarks for food safety, operational excellence, and employee development. This extended presence in Florida’s vibrant food scene offers dynamic career growth opportunities for... Show More
Job Requirements
- basic computer skills
- fluent in spoken and written English
- basic math and financial management
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- willingness to learn and embrace change
- on time, demonstrates honesty and a positive attitude
Job Qualifications
- college degree preferred
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- strong analytical skills and business acumen
- works well with others in a fast-paced team environment
- guest focused
- ability to train and develop a team
- problem solving
- time management
- excellent verbal and written English communication skills
Job Duties
- perform all duties of restaurant team members and restaurant managers
- ensure all restaurants in their portfolio meet brand operational standards and food safety standards
- analyze restaurant sales and drive improvement in operations, sales and profitability
- understand local marketing area and competitor trends
- establish sales and service goals with franchise owners and restaurant managers
- provide great guest service and resolve issues
- lead team meetings
- deliver training to restaurant managers on marketing windows, limited time offers and brand initiatives
- ensure correct execution of new products and processes
- develop business plans and action plans with franchise owners
- drive a clear vision and communicate to the team
- engage with brand's field operations team as appropriate
- recruit, hire, onboard and develop restaurant managers
- plan, monitor, appraise and review restaurant employee performance
- manage and coordinate the restaurant management team
- coach restaurant managers to drive sales and improve guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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