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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $100,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
voluntary benefits
401(K) Plan with Employer Matching
Paid Time Off
Paid holidays
Paid sick leave
Job Description
LaGuardia International Airport is one of the major airports serving New York City, handling millions of passengers annually, making it one of the busiest and most dynamic airport environments in the United States. Within this bustling hub, SSP America operates multiple restaurant concepts, delivering a wide array of quality dining experiences for travelers. SSP America is a global food and beverage leader with a presence in over 60 airports across North America, renowned for bringing local flavors to passengers while maintaining high operational standards. The company emphasizes teamwork, fast-paced action, and creating an environment where leaders can thrive and grow.... Show More
Job Requirements
- Minimum 7 years of restaurant or foodservice management experience
- Minimum 5 years as a Restaurant General Manager in a full-service restaurant with bar
- Prior multi-unit leadership experience overseeing General Managers preferred
- Proven ability to coach, develop, and hold leaders accountable
- Kitchen management experience desirable
- Strong operational and financial acumen with expert-level P&L knowledge
- Comfortable leading in high-volume, fast-paced environments
- Strong communicator able to partner with executives, union leaders, and diverse teams
- Proficiency with POS systems and Microsoft Office
- High School Diploma required, post-secondary education preferred
- Ability to meet airport security requirements
Job Qualifications
- Minimum 7 years of restaurant or foodservice management experience
- Minimum 5 years as a Restaurant General Manager in a full-service restaurant with bar
- Prior multi-unit leadership experience overseeing General Managers strongly preferred
- Proven ability to coach, develop, and hold leaders accountable
- Kitchen management experience desirable
- Strong operational and financial acumen with expert-level Profit and Loss knowledge
- Comfortable leading in high-volume, fast-paced environments
- Strong communicator able to partner with executives, union leaders, and diverse teams
- Proficiency with POS systems and Microsoft Office
- High School Diploma required, post-secondary education preferred
- Ability to meet airport security requirements
Job Duties
- Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
- Hold General Managers accountable for execution, results, and consistency
- Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
- Drive performance across food quality and execution, guest experience and service standards, labor, food cost, and controllables, compliance, safety, and brand standards
- Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
- Ensure systems, processes, and reporting are consistently followed
- Support forecasting, budgeting, and financial reviews and teach General Managers how to manage their P&Ls
- Identify gaps, address underperformance, and celebrate wins
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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