Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Flexible Schedule
Career development opportunities
Job Description
Surety Hotel is a distinguished establishment managed by Aparium Hotel Group, a company founded in 2011 that has successfully carved a unique niche in the hospitality industry. Aparium Hotel Group has developed a reputation for blending the best elements of large hospitality corporations with the intimate charm of boutique hotels. This approach enables the brand to thrive by offering sophisticated and memorable experiences in smaller, bustling markets that often venture off the beaten path. The group prides itself on fostering translocal hospitality by merging business acumen, cultural sensitivity, and a personalized approach to service. Surety Hotel stands as a testament... Show More
Job Requirements
- Minimum of one year experience as a restaurant server
- TIPS alcohol service certification
- Ability to meet local age requirements to serve alcohol
- Availability to work flexible schedule including nights, weekends and holidays
- Fluency in English verbal and written
- Ability to stand and/or walk majority of shift
- Ability to negotiate wet tile floors and stairs
- Fine motor coordination for pouring beverages and folding napkins
- Ability to lift and carry up to 30 lbs
- Ability to carry over shoulder occasionally
- Ability to perform hand and elbow movements for glassware polishing and cocktail preparation
- Excellent sight and balance for varied floor surfaces
- Ability to handle hot fluids and lighted candles
Job Qualifications
- Passion for the people, place and culture of the community
- Interest and love of restaurants and guest service
- Minimum of one year experience as a restaurant server in either a free-standing or hotel restaurant
- TIPS alcohol service certification
- Ability to meet local age requirements to serve alcohol
- Fluency in English, both verbal and written
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Knowledge of basic culinary and beverage terms preferred
Job Duties
- Uphold and model the company’s principles of People, Place and Character, driving collaboration, intuition and translocal hospitality
- Assist in all aspects of a guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences
- Execute requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
- Participate in daily lineups and staff meetings to further develop ideas and objectives with the service team
- Provide constructive feedback and strategize to overcome and correct any previously missed opportunities
- Maintain working knowledge of the menus, menu ingredients, and daily unavailable items
- Serve alcohol safely, responsibly, and legally
- Accurately account for all monetary transactions during shifts
- Serve food and beverage items based on each guest’s specific requests while respecting health and safety procedures
- Keep workstations clean and organized with respect to guests, peers, and equipment
- Demonstrate a sense of urgency for guest requests
- Understand basic culinary and beverage terms and continually study the craft to enhance knowledge
- Use food and beverage expertise to create exceptional dining experiences
- Observe conditions of all physical facilities and promptly report issues to the food and beverage leadership team
- Communicate effectively with the Food & Beverage and Culinary teams to ensure timely delivery of guest orders
- Assist in other areas of the Food & Beverage Department as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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