MSB Events Specialist

SpringHill Suites by Marriott is an integral part of Marriott International's expansive portfolio of brands, known for offering guests an upscale yet relaxed atmosphere. Each room in a SpringHill Suites property is a spacious suite that caters both to families seeking comfort and business travelers requiring a distinct space to separate work from rest. The brand enhances the guest experience by providing complimentary breakfast, pools at most locations, and a market offering wine and beer, making it a preferred choice for leisure and business travelers alike. Marriott International is committed to fostering a welcoming and inclusive environment that values diversity and promotes equal opportunity for all its associates. This commitment reflects in its equal employment opportunity policies and its dedication to fostering a workplace where the unique backgrounds of its employees are celebrated and appreciated.

The position available is for a full-time, non-management role located at 5403 Millenia Lakes Blvd, Orlando, Florida. The role demands evening shift and weekend availability as preferred. The primary responsibilities include verifying on-property event planning and execution to ensure that all aspects of guest meetings are seamless, providing on-property sales support for the property’s General Managers, and executing various administrative duties as needed. Serving as the main point of contact for guests organizing and attending meeting events is a critical element of this role, ensuring their end-to-end experience is smooth and satisfactory. In addition to guest interactions, the role coordinates closely with the Group Sales Office and Area Sales teams to support sales initiatives effectively.

Administrative responsibilities encompass managing and updating content on the property’s website on Marriott.com, among other duties delegated by the General Managers. The employee in this role must adhere strictly to company policies, maintain professional standards for uniform and appearance, protect proprietary information, and safeguard company assets. Furthermore, they are expected to greet guests warmly and professionally, anticipate and address their service needs proactively, assist individuals with disabilities, and express genuine appreciation to guests. Communication skills are paramount, with expectations for clear, professional language and telephone etiquette.

This role also requires physical activity such as standing, sitting, or walking for extended periods and the ability to manage objects weighing up to 10 pounds. The candidate will be expected to perform other reasonable duties as assigned by supervisors, contributing to a collaborative team environment that values positive employee relationships and guest satisfaction. This opportunity at SpringHill Suites by Marriott invites candidates ready to be part of a global team, to grow personally and professionally amidst a culture of inclusivity and excellence.