Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.75
Work Schedule
Standard Hours
Job Description
Gaylord Rockies Resort & Convention Center, located in Aurora, Colorado, is a premier hospitality destination known for its world-class accommodations and exceptional service. As part of Marriott International, this resort offers a diverse range of amenities and experiences tailored to both leisure and business travelers. Surrounded by picturesque mountain views and featuring expansive conference spaces, the resort is dedicated to delivering memorable guest experiences through quality service and an inviting atmosphere. The team at Gaylord Rockies Resort is composed of passionate professionals who work together to maintain the high standards expected from a leading hospitality brand. With a commitment to inclusivity and growth, the resort fosters a work environment where diversity is celebrated and career opportunities abound.
The Guest Service Support Expert role at Gaylord Rockies Resort & Convention Center is a full-time, non-management position, offering a competitive hourly wage of $21.75, plus tips. This role is integral to supporting the food and beverage operations, ensuring the guest experience is seamless and enjoyable. Unlike typical server roles focused solely on food delivery, the Guest Service Support Expert enhances the customer experience by facilitating smooth operations behind the scenes. Responsibilities include setting tables, assisting culinary staff, replenishing supplies, and maintaining clean work areas, all of which contribute to the overall guest satisfaction. The position requires a hands-on approach with physical activity such as standing, walking, lifting, and moving objects, making it ideal for energetic and proactive individuals. Emphasis is placed on safety, professionalism, and adherence to company policies. The role does not require prior supervisory experience or certification, making it accessible to those new to the food and beverage industry or looking to develop their hospitality career. Marriott International values each associate’s unique background and promotes an inclusive environment. Benefits provided are designed to support personal wellbeing and career advancement within a leading global hospitality organization. This role at Gaylord Rockies Resort offers a solid foundation for individuals seeking to grow within the food and beverage sector, supported by a reputable employer dedicated to employee success and guest satisfaction.
The Guest Service Support Expert role at Gaylord Rockies Resort & Convention Center is a full-time, non-management position, offering a competitive hourly wage of $21.75, plus tips. This role is integral to supporting the food and beverage operations, ensuring the guest experience is seamless and enjoyable. Unlike typical server roles focused solely on food delivery, the Guest Service Support Expert enhances the customer experience by facilitating smooth operations behind the scenes. Responsibilities include setting tables, assisting culinary staff, replenishing supplies, and maintaining clean work areas, all of which contribute to the overall guest satisfaction. The position requires a hands-on approach with physical activity such as standing, walking, lifting, and moving objects, making it ideal for energetic and proactive individuals. Emphasis is placed on safety, professionalism, and adherence to company policies. The role does not require prior supervisory experience or certification, making it accessible to those new to the food and beverage industry or looking to develop their hospitality career. Marriott International values each associate’s unique background and promotes an inclusive environment. Benefits provided are designed to support personal wellbeing and career advancement within a leading global hospitality organization. This role at Gaylord Rockies Resort offers a solid foundation for individuals seeking to grow within the food and beverage sector, supported by a reputable employer dedicated to employee success and guest satisfaction.
Job Requirements
- high school diploma or GED equivalent
- ability to stand and walk for extended periods
- capability to lift objects up to 50 pounds with assistance
- ability to work full time in a fast-paced environment
- willingness to follow company policies and safety standards
- good interpersonal skills
- ability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or GED equivalent
- previous experience in a food and beverage environment preferred
- no supervisory experience required
- ability to perform physical tasks including lifting and standing for extended periods
- strong communication and teamwork skills
Job Duties
- set tables and prepare dining areas
- assist kitchen staff with food preparation and service
- clean and maintain workstations and dining areas
- replenish supplies and ensure availability of food and beverage items
- provide prompt and courteous service to guests
- follow safety and sanitation guidelines
- support smooth daily food and beverage operations
Job Criteria
Experience
No experience required
Job Location
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