Planet Fitness logo

Morning/Afternoon/Weekend Front desk

Job Overview

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Work Schedule

Flexible
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Benefits

401(k)
Bonus based on performance
Company parties
Dental Insurance
Employee Discounts
flexible schedule
Free food & snacks
Health Insurance
Paid Time Off

Job Description

Our company is a franchise gym known for fostering a positive and motivational workout environment, committed to helping members achieve their fitness goals through supportive relations and high-quality service. As part of a larger network of franchise gyms, we take pride in creating welcoming spaces that inspire long-term memberships through excellence in customer service and gym maintenance. Each franchise location operates independently, ensuring compliance with local regulations while benefiting from the reputation and resources of the broader franchise brand. This independent structure allows franchisees to tailor their operations to meet community needs effectively, while employees experience a dynamic and engaging workplace with opportunities for personal growth and skills development.

The role we are hiring for focuses on becoming an integral part of the gym's daily operations and customer interaction. You will be responsible for placing customer satisfaction at the highest priority level, building long-term trusted relationships with gym members, and responding effectively to challenging situations that arise. This position requires maintaining a clean and sanitized gym environment, which is vital to the health and safety of all members and staff. Additionally, you will be encouraged to motivate others within the gym community, helping to foster a culture of positivity and determination. Beyond direct customer engagement and facility upkeep, the role offers a valuable opportunity to develop diverse skill sets including data entry, sales, problem-solving, time management, and teamwork with a balanced approach to working independently and collaboratively.

Employment under this franchise model means you are employed by the franchisee rather than the franchisor, PFHQ. The franchisor does not control employment terms; instead, the franchisee ensures compliance with all relevant local, state, and federal laws. This distinction provides a unique working experience where employees contribute significantly to the success of the individual franchise location. Our company values reliability, positivity, bilingual communication skills, and physical capability to meet the demands of the position. We support our team with competitive benefits including 401(k), performance bonuses, health and dental insurance, paid time off, and more. This role is ideal for those who are enthusiastic about fitness and customer service, seek flexible scheduling, and enjoy working in a supportive, fast-paced environment.

Job Requirements

  • Must be 18 y/o and over
  • Open availability
  • Be able to maintain a positive uplifting attitude
  • Reliable transportation
  • Ability to lift 50lbs
  • Must be bilingual

Job Qualifications

  • Must be bilingual
  • Ability to maintain a positive uplifting attitude
  • Experience in customer service preferred
  • Basic data entry skills
  • Ability to work independently and as part of a team

Job Duties

  • Put customer satisfaction at the very top of the priority list
  • Build trusted relationships with long-term members who keep coming back
  • Responding to difficult situations
  • Helping facilitate a clean and sanitized gym environment
  • Motivating others

Job Criteria

Experience

No experience required


Job Location

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