Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company committed to delivering exceptional guest experiences in various locations. The company prides itself on its mission to create smiles and make a positive impact every day by serving millions of patients, visitors, and guests. Towne Park focuses on compassionate and friendly service, aiming to ease any anxiety guests might have and to create a memorable experience whether they are visiting a new city or just passing through. The culture at Towne Park values the contributions of every employee, emphasizing the importance of teamwork, kindness, and professionalism. Employees are seen as critical contributors... Show More
Job Requirements
- High school diploma or general education degree
- valid driver’s license for the state of employment or within a commutable distance
- at least one month related experience and/or training or equivalent education and experience
- ability to read, write and comprehend English
- ability to present information effectively to guests and colleagues
- ability to perform basic math operations and understand time and rate systems
- ability to safely operate vehicles and perform parking maneuvers
- ability to work morning shifts
- physical capability to lift up to 100 pounds occasionally
- willingness to work outdoors in varying weather conditions
- ability to provide customer service in a friendly and professional manner
Job Qualifications
- High school diploma or general education degree
- must hold a valid driver’s license for the state of employment or within a commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English
- ability to read and comprehend simple instructions, correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and employees
- ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- ability to perform mathematical operations using American money units
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledge and greet guests within five feet using guest last names during interactions
- use salutation of the day and welcome guests to the location
- practice proper Towne Park phone etiquette
- park and retrieve vehicles while driving slowly and cautiously
- assist guests with bell services and luggage storage
- open vehicle and hotel doors for guests
- assist guests with directions, taxis, reservations and other inquiries
- provide guests with information about outlets, meeting rooms, amenities and local attractions
- deliver messages, items and guest amenities as requested
- shuttle guests to approved locations
- explain parking rates and retrieval procedures to guests
- issue claim checks only after receiving vehicle keys
- collect claim checks prior to issuing keys
- complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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