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Morning Hotel Valet Attendant - Sheraton Fort Worth Downtown

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading parking management company specializing in providing premium parking solutions across various industries including hospitality, healthcare, and commercial real estate. With a commitment to delivering exceptional customer service, Towne Park partners with hotels, airports, and other commercial facilities to ensure a seamless and pleasant parking experience for guests and clients. Known for its professionalism, Towne Park emphasizes a high standard of hospitality, operational excellence, and employee development, making it a trusted name in the parking industry. The company values safety, efficiency, and courtesy in all aspects of its service delivery, fostering a friendly and welcoming environment... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Valid driver’s license for the state applying to work or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of customer and personal service principles
  • Ability to read and write standard English language
  • Ability to write simple correspondence
  • Ability to effectively communicate in one-on-one and small group situations
  • Basic math skills including addition, subtraction, multiplication and division
  • Ability to understand 24-hour and military time formats
  • Ability to understand parking rates and time-based charges
  • Ability to operate manual transmission vehicles
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from that state
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Deliver messages, items and/or guest amenities as requested
  • Shuttle guests to appropriate approved locations
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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