Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $17.00
Benefits
competitive pay
comprehensive benefit packages for full-time positions
hotel room discounts at our locations around the globe
discounts on food and beverages
professional development and advancement opportunities
Job Description
DelMonte Hotel Group is a renowned leader in the hospitality industry, known for its commitment to exceptional guest experiences and a supportive work environment. Established with a vision to create warm and welcoming spaces, DelMonte Hotel Group operates a diverse portfolio of hotels globally, serving a wide range of travelers from business professionals to vacationers. The company prides itself on delivering outstanding customer service and maintaining high standards of quality and comfort, which has earned it a strong reputation and a loyal customer base. With a focus on innovation and continuous improvement, DelMonte Hotel Group is dedicated to fostering a... Show More
Job Requirements
- 1 to 3 months related experience
- High school diploma or general education degree (GED)
- Or equivalent combination of education and experience
- Strong work ethic
- Excellent communication skills
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
- Ability to multi-task in a fast-paced environment
- Basic computer and administrative skills
- Availability to work a flexible schedule
Job Qualifications
- 1 to 3 months related experience
- High school diploma or general education degree (GED)
- Or equivalent combination of education and experience
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
- Ability to multi-task in a fast-paced environment
- Basic computer and administrative skills
- Availability to work a flexible schedule
Job Duties
- Greet, register, and assign rooms to guests
- Answer telephone
- Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests
- Make and confirm reservations
- Monitor room availability
- Block rooms
- Program wake-up calls
- Handle guest mail and messages
- Perform check-out services
- Open and close shifts making cash drops as necessary
- Prepare cocktails in accordance with standard beverage recipes
- Wash glassware as needed
- Prepare and serve bar food items
- Assist and in the set-up and closing of the bar using provided checklists
- Complete daily inventory prep sheet
- Properly record all sales transactions and secure accurate payment
- Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu
- Provide information pertaining to hours and available services of the hotel and surrounding areas
- Assist in maintaining the cleanliness of the lobby, front entrance, railyard and surrounding areas
- Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies
Job Location
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