Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Employee wellness programs
retirement savings plan
Life insurance
Job Description
Marriott International is one of the leading global hospitality companies, known for its extensive portfolio of hotels and resorts that span across luxury, premium, and select service brands. Among its prestigious brands is JW Marriott, which stands as a beacon of luxury hospitality, offering a refined experience in more than 100 properties located in gateway cities and resort destinations worldwide. JW Marriott is committed to delivering exceptional guest service while nurturing the growth and well-being of its associates to ensure a harmonious work environment and outstanding guest experiences. The company values diversity, inclusion, and continuous development, making it a sought-after... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Capable of moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without assistance
- Able to move over uneven or slippery surfaces and stairs
- Willingness to comply with company policies and procedures
- Excellent communication skills
- Ability to assist guests with disabilities
- No prior work experience required
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Exceptional interpersonal and communication skills
- Ability to remain professional and courteous in all situations
- Strong attention to detail and safety
- Ability to work collaboratively in a team environment
Job Duties
- Greet and escort guests to rooms
- Open doors and assist guests and visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- Identify and explain room features to guests
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist with luggage storage and retrieval
- Assist guests/visitors in and out of vehicles, including helping with loading/unloading luggage
- Supply guests with directions
- Arrange transportation such as taxicab, shuttle bus, limousine/sedan service for guests
- Communicate parking procedures to guests/visitors
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions
- Maintain awareness of undesirable persons on property premises
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Welcome and acknowledge all guests, anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships
- Comply with quality assurance expectations and standards
- Read and visually verify information
- Move at speeds required to respond to work situations
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull objects weighing up to 50 pounds without assistance and heavier with assistance
- Move over varied surfaces and stairs
- Perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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