Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Employee assistance program
Retirement Plan
Training and Development

Job Description

Dave & Buster's is a leading restaurant and entertainment venue known for providing an exciting, fun-filled atmosphere where guests can enjoy a unique combination of great food, expertly crafted beverages, and engaging entertainment. Established as a top destination for casual dining and social experiences, Dave & Buster's focuses on delivering memorable moments to its diverse clientele, ranging from families to adults seeking an energetic night out. The company prides itself on maintaining a vibrant environment where guests not only enjoy their meals and drinks but also indulge in interactive games and entertainment options, creating an unparalleled experience that keeps guests coming back.

As an integral part of the Dave & Buster's team, the Mixologist role centers around crafting exceptional beverages that enhance the overall guest experience. A Mixologist at Dave & Buster's is much more than a drink preparer; this role involves direct guest interaction to ensure that every visit is as enjoyable and memorable as possible. The Mixologist is responsible for expertly preparing a wide range of alcoholic and non-alcoholic drinks while engaging guests with a warm and friendly demeanor. This role demands excellent communication skills, multitasking ability, and a genuine enthusiasm for hospitality.

Working at Dave & Buster's as a Mixologist means being part of a dynamic and fast-paced environment where quality service and guest satisfaction are paramount. From greeting guests upon arrival to assisting with drink selections and handling transactions with accuracy and integrity, this role encapsulates all aspects of providing outstanding bar service. The position requires maintaining an organized, clean, and well-stocked bar area and adhering strictly to all company policies and legal regulations regarding alcohol service and guest safety.

The Mixologist contributes significantly to the lively and inviting atmosphere characteristic of Dave & Buster's, working collaboratively with team members to ensure seamless service throughout the venue. Attention to detail and a proactive approach help monitor guest consumption responsibly and manage bookings efficiently. Apart from the beverage preparation and service, the role involves maintaining cleanliness standards, assisting with inventory management, and responding promptly to any guest concerns or complaints to uphold the brand's reputation for excellent customer service.

This is a role suited for individuals who thrive in energetic social settings, who possess a friendly personality, and who are passionate about hospitality and entertainment. The position requires flexibility with working hours, including availability for weekends and evenings, and the physical ability to stand for extended periods, carry moderate weights, and operate within a busy environment. Dave & Buster's supports a positive, respectful, and inclusive workplace culture where all employees can grow and succeed.

By joining Dave & Buster's as a Mixologist, individuals become part of a recognized industry leader dedicated to creating exceptional experiences for its guests while fostering a team-oriented, supportive work environment that values professionalism and fun. This full-time or part-time opportunity offers a chance to develop valuable skills in mixology, customer service, and team collaboration within one of the most popular entertainment venues in the country.

Job Requirements

  • Must meet the minimum legal age requirement for serving alcoholic beverages in the relevant jurisdiction
  • Maintain a friendly and approachable demeanor and smile often
  • Be available to work flexible schedules including days, nights, and/or weekends as needed
  • Perform effectively in a lively and fast-paced environment with potential distractions
  • Read and understand both handwritten and printed orders and instructions
  • Lift and carry items weighing up to 30 pounds such as beverage cases or trays of drinks
  • Move throughout the facility and stand for extended periods of time
  • Walk or stand for the entire duration of the scheduled shift
  • Frequently reach, bend, stoop, and wipe down surfaces

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in bartending or mixology preferred
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to work in a fast-paced and dynamic environment
  • Knowledge of drink recipes and beverage preparation techniques
  • Ability to handle cash and credit transactions accurately
  • Strong attention to detail and organizational skills
  • Basic knowledge of health and safety standards related to food and beverage service
  • Ability to verify legal age for alcohol consumption

Job Duties

  • Consistently provide outstanding guest service by delivering a winning combination of expertly crafted drinks, delicious food, and engaging entertainment in an environment focused on maximum fun
  • Keep the immediate supervisor informed of any issues or significant unusual occurrences, and take prompt corrective action or suggest alternative solutions
  • Deliver prompt and efficient beverage service while effectively managing wait times and clearly communicating necessary information to guests, fellow team members, and managers
  • Greet guests with a warm and enthusiastic attitude while managing various job responsibilities
  • Offer a smile and acknowledge guests upon their arrival
  • Assist guests with their drink selections, answer their questions knowledgeably, and provide helpful recommendations
  • Prepare and serve a wide range of alcoholic and non-alcoholic beverages accurately and efficiently according to established recipes and quality standards
  • Maintain a clean, organized, and well-stocked bar area, ensuring all supplies are readily available for service
  • Handle cash and credit card transactions with accuracy and integrity
  • Verify the identification of guests to ensure they meet the minimum legal age requirements for alcohol consumption
  • Monitor guest alcohol consumption responsibly and intervene appropriately when necessary in accordance with company policies and legal regulations
  • Bid farewell to departing guests, ensuring their satisfaction and inviting them to return for more fun
  • Inform the manager of any guest who appears dissatisfied or expresses a complaint
  • Adhere strictly to all company policies and procedures regarding responsible alcohol service
  • Assist in the regular stocking and maintenance of bar inventory
  • Clean and sanitize glassware, bar tools, and all work surfaces on a regular basis
  • Collaborate effectively with other team members to ensure seamless and efficient service throughout the entire venue
  • Maintain a positive and cooperative working relationship with all company team members to cultivate a harmonious and productive work environment
  • Must meet the minimum legal age requirement for serving alcoholic beverages in the relevant jurisdiction

Job Criteria

Experience

No experience required


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