Miramar Beach Bar - Assistant Manager

Santa Barbara, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $72,000.00 - $74,000.00

Work Schedule

Flexible

Job Description

Rosewood Miramar Beach is a prestigious luxury resort located in the exclusive Montecito community of Santa Barbara, California. This 16-acre residential-style estate is renowned as one of the select few global properties awarded the Forbes Five-Star rating. The resort offers a sophisticated and glamorous experience with 153 ultra-luxury guest rooms and suites, including beachfront accommodations, signature suites, and multi-bedroom bungalows. Guests enjoy a range of world-class amenities such as the Forbes Five-Star Sense, A Rosewood Spa, a cutting-edge fitness studio, two cabana-lined pools, and bespoke beach service on the pristine Miramar Beach. As a celebrated culinary destination, Rosewood Miramar Beach features six unique dining venues, including an oceanfront MICHELIN one-star and MICHELIN green star restaurant, a traditional Japanese Edomae sushi experience, an al fresco beach bar, an elegant cocktail lounge, casual all-day dining, poolside dining, and an ice cream shop offering classic American fare. The estate also boasts expansive indoor and outdoor event spaces like the Chandelier Ballroom with over 6,500 square feet and the Great Lawn offering stunning ocean views. The resort is owned by Caruso and managed by Rosewood Hotels and Resorts, delivering attentive Estate-Style service tailored to celebrate life’s special moments in highly personalized settings.

The Assistant Manager position at Rosewood Miramar Beach’s Miramar Beach Bar and Food & Beverage Services department is a full-time permanent role with an annual salary range of $72,000 to $74,000, with bonus eligibility. Reporting directly to the Manager, the Assistant Manager plays a crucial role in overseeing every facet of the outlet's daily operations. This includes ensuring that all team members collaborate effectively, that the outlet operates within budget, and complies with all applicable laws. The Assistant Manager is responsible for delivering warm, genuine, and passionate service that consistently exceeds guest expectations, while managing the outlet efficiently according to established brand standards and service procedures.

Key responsibilities include assisting in team management, maintaining brand standards, preparing budgets, analyzing profit and loss statements, scheduling staff, and ensuring compliance with all operational policies. The role demands full knowledge of the menu, beverage offerings, POS systems, liquor regulations, and all departmental procedures. The Assistant Manager also monitors guest relations, resolves complaints using a structured process, and ensures the physical environment meets high standards of cleanliness and organization. Additionally, they participate in hiring, training, performance management, and disciplinary actions as necessary. This position requires leadership, excellent communication, and organizational skills, as well as the ability to work under pressure in a dynamic, fast-paced luxury hospitality environment. Proficiency in English is required, with additional language skills considered a plus. The ideal candidate will possess at least three years of relevant assistant management experience in a restaurant setting, preferably within a luxury or ultra-luxury hotel or brand, and hold certifications such as ServSafe Food Manager Protection and Responsible Beverage Service with ABC Server ID. This role offers a unique opportunity to contribute significantly to an acclaimed luxury hospitality venue, working with a dedicated team committed to superior guest experiences and service excellence.

Job Requirements

Diploma or equivalent education
minimum three years’ restaurant assistant management experience
current and valid ServSafe Food Manager Protection Certification
current and valid Responsible Beverage Service Certification and ABC Server ID
ability to work flexible schedules, including evenings, weekends, and holidays
strong leadership and communication skills
capacity to manage budgets and analyze financial reports
ability to maintain confidentiality
physical ability to exert effort throughout work period
ability to operate and maintain restaurant equipment
compliance with state liquor laws
willingness to work in fast-paced luxury hospitality environment
proficiency in English

Job Qualifications

Diploma or some college or an equivalent combination of education and work-related experience
must have current and valid ServSafe Food Manager Protection Certification
must have current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID
minimum three years’ experience as a restaurant Assistant Manager
hotel operational exposure, preferably in Food and Beverage
experience with luxury or ultra-luxury property or brand preferred
demonstrated experience in leading and developing people
strong organizational and project management skills
ability to enforce hotel standards, policies and procedures
ability to motivate and maintain a cohesive team
ability to ascertain training needs and provide training
ability to work well under pressure
demonstrate excellent guest service skills
proficiency in English required
fluency in other languages preferred

Job Duties

Provide exceptional service and ensure guest satisfaction with dining experiences
ensure the delivery of brand promise and support the implementation of the Ways We Work, demonstrating and reinforcing Rosewood Hotels and Resorts values and culture characteristics
exercise responsible supervisory behavior at all times and positively represent the outlet management team and Rosewood Hotels and Resorts
assist Manager in management of a team of food and beverage professionals ensuring brand standards and required sequence of service components are executed with precision
maintain complete knowledge of and comply with all departmental policies, service procedures and standards
ensure discretion and confidentiality with VIP/SAG guests
assist the Manager in preparation of budgets, analysis of P&L’s, sales projections and revenue control
ensure all associates follow the outlet’s Order of Service and Standard Operating Procedures at all times
assist Manager in management of all associates
assist in interviews, hires, training, performance management and termination of outlet associates
schedule associates and prepare payroll documents
manage guest relations and ensure guest satisfaction
maintain knowledge of all liquor brands, beers and non-alcoholic selections available in outlet
maintain knowledge of menu items, preparation, ingredients, portions, presentation and prices
maintain knowledge of dining room layout, table and station numbers, proper table setups, room capacity, hours of operation, price range and dress code
maintain knowledge of POS and manual system procedures
maintain knowledge of daily menu specials and 86’d items
maintain knowledge of scheduled in-house group activities
ensure maintenance and use of equipment
maintain compliance with state liquor regulations
check storage areas for supply cleanliness and organization
establish par levels for supplies and equipment
meet with chefs to review daily specials
review sales and resolve discrepancies with accounting
prepare weekly work schedules and adjust as necessary
ensure staff report to work as scheduled and document absences
assign work and side duties
monitor station preparation and compliance
conduct pre-shift meetings
inspect grooming and attire of staff
ensure readiness for service
monitor staff performance and rectify deficiencies
inspect table setups and outlet environment for cleanliness
manage Host stand
review reservation book and pre-assign tables
ensure menu and wine list availability
check pick-up and side stations
monitor guest greeting and seating
anticipate busy periods and organize accordingly
anticipate guest needs and promote positive guest relations
be familiar with hotel services and local attractions
handle guest complaints using structured procedures
monitor guest reactions and service feedback
check order status and delivery timing
monitor table clearing and resetting
maintain cleanliness and working condition of equipment and supplies
assist staff job functions
answer phones with correct etiquette
operate POS functions and manage cash handling procedures
conduct formal and ongoing staff training
provide feedback and counsel employees
foster cooperative work climate
prepare and submit payroll and tip distribution records
complete maintenance work orders
document information in logbook
complete closing paperwork
review assignments with on-coming Manager
exhibit a friendly and courteous manner
perform all other duties as required