Milwaukee Streetcar Operations Manager - (Expired Job)

Transdev is a prominent global leader in the mobility industry, specializing in operating transportation systems, maintaining vehicle fleets, and delivering innovative mobility solutions across a variety of sectors including cities, counties, airports, companies, and universities throughout the United States. With a dedicated workforce of 32,000 employees in over 400 locations within the U.S. and a global team of 110,000 members representing 19 countries, Transdev stands as a major force in advancing safe, reliable, and efficient transportation services. The company is committed to empowering freedom of movement daily, focusing on solutions that serve the common good. The Milwaukee, WI location is an essential part of Transdev's operations and is responsible for managing the city's modern streetcar system, a growing and highly visible public transit initiative that requires adherence to federal regulations and a commitment to outstanding service delivery.

The Operations Manager role at Transdev in Milwaukee is a critical leadership position focused on overseeing the daily rail operations of the city's streetcar system. This full-time role offers a competitive annual salary ranging from $77,000 to $95,000, based on experience, along with a comprehensive benefits package including vacation, sick days, holidays, retirement plans, medical, dental, vision coverage, life insurance, and disability options. The successful candidate will be entrusted with managing and supervising transit operators, dispatch personnel, and service delivery teams, ensuring smooth and efficient transit operations in a federally regulated environment.

Key to this role is the management of daily dispatch operations, service monitoring, employee attendance and scheduling, and collaboration with city officials and regulatory bodies such as the Federal Transit Administration and State Department of Transportation. The Operations Manager oversees compliance with company policies and federal, state, and local regulations, and plays a significant role in safety coordination, including accident investigation support and safety goal implementation. This position requires a hands-on approach, including the ability to step in and operate transit routes if necessary, and the capacity to manage multiple departments as needed.

This role demands a strong leader with at least two to three years of transit supervisory experience, excellent organizational and interpersonal skills, and the ability to interact effectively with employees at all levels, clients, union representatives, and the public. Candidates should be proficient with Microsoft Office and capable of prioritizing tasks to meet the dynamic needs of transit operations. The Operations Manager must also be prepared to work extended hours, including weekends and holidays, to maintain uninterrupted transit service.

In addition to operational leadership, the individual in this role will handle employee supervision, including attendance tracking, uniform enforcement, coaching and guidance, and discipline where necessary. The Operations Manager will also assist with hiring and training initiatives to cultivate a skilled and reliable workforce dedicated to public transportation excellence. Overall, this position offers a unique opportunity to contribute to the growth and success of Milwaukee's streetcar system while enhancing the community's mobility options under Transdev's reputable brand and operational standards.