
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.50 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
free meal
room discounts
Dining Discounts
Free parking
Movie theater coupons
Career growth opportunities
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
Hilton Milwaukee's Miller Time Pub is a distinguished dining destination located within the historic Hilton Milwaukee City Center, a premier hotel situated in downtown Milwaukee. The Hilton Milwaukee is a significant landmark in the city, originally built in 1927 as the Schroeder Hotel. Having recently completed a $40 million renovation, this distinguished property now boasts 554 elegantly appointed guest rooms and over 34,000 square feet of flexible meeting space, making it the largest hotel in Milwaukee and a sought-after meeting and convention venue. This transformation has infused the hotel with a fresh era of modern elegance while preserving its historic charm, positioning it as a leading hospitality establishment in the region.
As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with over 60 years of dedication to operational and service excellence, the Hilton Milwaukee embraces a culture of "People Pleasing People," where exceptional guest experiences and associate satisfaction are paramount. The company's growing portfolio includes 15 unique U.S.-based hotels and resorts, all celebrated for their distinctive character, style, and commitment to quality service.
The Miller Time Pub (MTP) Server role at Hilton Milwaukee offers an outstanding opportunity for hospitality professionals passionate about delivering superior dining experiences in a vibrant, upscale environment. The position is designed for individuals eager to contribute to the hotel's reputation for excellence by providing attentive, courteous, and knowledgeable service to guests. This includes greeting patrons warmly, expertly guiding food and beverage selections, taking and processing orders efficiently, and ensuring the timely delivery of courses. Servers are expected to maintain a thorough understanding of the food menu, wine list, specialty cocktails, and daily specials, equipping them to describe menu items confidently and enhance the overall guest experience.
Employees in this role are an integral part of the restaurant operations, responsible for preparing and maintaining service stations, handling financial transactions with precision, and ensuring compliance with all state, federal, and corporate regulations concerning food safety and alcohol service. The role demands physical stamina to stand, walk, move swiftly throughout the dining area, and carry trays weighing up to 35 pounds. Furthermore, the position provides a team-oriented atmosphere, where collaboration during special events such as private dining functions and bar service support is expected.
Serving at Miller Time Pub is not only about providing excellent service but also about becoming part of a respected tradition of hospitality excellence demonstrated by Hilton Milwaukee and Marcus Hotels & Resorts. The employer provides numerous benefits designed to support employee well-being and career growth, including room and dining discounts, health insurance options, paid time off, and opportunities for advancement within the company’s expansive hotel network. This role is particularly suited for candidates with at least two years of serving experience in upscale or fine-dining environments, excellent communication skills, and a strong knowledge of wine, spirits, and food pairings. The work schedule requires availability on Fridays and Saturdays, reflecting a commitment to meet peak guest demands.
Those looking to advance their hospitality career within a historic yet modern setting will find the Miller Time Pub server position at Hilton Milwaukee an enriching and rewarding opportunity. Joining this team means contributing to an exceptional guest experience in one of Milwaukee's most prominent hotels, while benefiting from a supportive work environment and comprehensive employee benefits.
As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with over 60 years of dedication to operational and service excellence, the Hilton Milwaukee embraces a culture of "People Pleasing People," where exceptional guest experiences and associate satisfaction are paramount. The company's growing portfolio includes 15 unique U.S.-based hotels and resorts, all celebrated for their distinctive character, style, and commitment to quality service.
The Miller Time Pub (MTP) Server role at Hilton Milwaukee offers an outstanding opportunity for hospitality professionals passionate about delivering superior dining experiences in a vibrant, upscale environment. The position is designed for individuals eager to contribute to the hotel's reputation for excellence by providing attentive, courteous, and knowledgeable service to guests. This includes greeting patrons warmly, expertly guiding food and beverage selections, taking and processing orders efficiently, and ensuring the timely delivery of courses. Servers are expected to maintain a thorough understanding of the food menu, wine list, specialty cocktails, and daily specials, equipping them to describe menu items confidently and enhance the overall guest experience.
Employees in this role are an integral part of the restaurant operations, responsible for preparing and maintaining service stations, handling financial transactions with precision, and ensuring compliance with all state, federal, and corporate regulations concerning food safety and alcohol service. The role demands physical stamina to stand, walk, move swiftly throughout the dining area, and carry trays weighing up to 35 pounds. Furthermore, the position provides a team-oriented atmosphere, where collaboration during special events such as private dining functions and bar service support is expected.
Serving at Miller Time Pub is not only about providing excellent service but also about becoming part of a respected tradition of hospitality excellence demonstrated by Hilton Milwaukee and Marcus Hotels & Resorts. The employer provides numerous benefits designed to support employee well-being and career growth, including room and dining discounts, health insurance options, paid time off, and opportunities for advancement within the company’s expansive hotel network. This role is particularly suited for candidates with at least two years of serving experience in upscale or fine-dining environments, excellent communication skills, and a strong knowledge of wine, spirits, and food pairings. The work schedule requires availability on Fridays and Saturdays, reflecting a commitment to meet peak guest demands.
Those looking to advance their hospitality career within a historic yet modern setting will find the Miller Time Pub server position at Hilton Milwaukee an enriching and rewarding opportunity. Joining this team means contributing to an exceptional guest experience in one of Milwaukee's most prominent hotels, while benefiting from a supportive work environment and comprehensive employee benefits.
Job Requirements
- At least two years of serving experience in an upscale or fine-dining restaurant
- Must be available to work Fridays and Saturdays
- Excellent communication and interpersonal skills
- Strong knowledge of wine, spirits, and food pairings
- Ability to obtain any government-required license or certificate
- Able to carry trays up to 35 lbs
- Ability to stand, walk, and move in a fast-paced environment for extended periods
- Basic math skills
- Proficient in English
- Manual dexterity
Job Qualifications
- At least two years of serving experience in an upscale or fine-dining restaurant
- Excellent communication and interpersonal skills
- Strong knowledge of wine, spirits, and food pairings
- Ability to confidently describe menu items, vintages, regions, and preparation methods
- Ability to obtain any required government license or certificate
- TIPS certification preferred
- Basic math skills
- Proficient in English for communication and documentation
- Manual dexterity for handling dining equipment
Job Duties
- Greet guests warmly and present menus with professionalism
- Take accurate food and drink orders and enter them using the POS system
- Deliver courses in proper order and ensure timely service
- Maintain thorough knowledge of the menu, wine list, specialty cocktails, and daily specials
- Prepare and maintain service stations including stocking essentials
- Monitor guest satisfaction and respond promptly to requests and concerns
- Handle cash, credit card transactions, and guest checks accurately
- Perform cleaning tasks to maintain dining room cleanliness
- Follow all regulations related to food safety and alcohol service
- Assist with bar service and private dining functions as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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