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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $22.00
Work Schedule
Standard Hours
Benefits
Free well-balanced meal per shift
Discounts on room rates
Dining Discounts
Golfing discounts
Skiing discounts
Spa Discounts
Free parking
paid vacation days
Annual wage increases
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement benefits
recognition programs
unlimited employee referral bonus
Job Description
Marcus Hotels & Resorts is a distinguished hospitality company with a rich 60-year legacy of operational and service excellence. As a division of The Marcus Corporation, Marcus Hotels & Resorts prides itself on being "People Pleasing People," dedicated to creating extraordinary experiences for their guests and associates every day. With a portfolio of 15 unique and stylish hotels and resorts across the United States, the company is continually striving to expand its footprint while maintaining an unwavering commitment to quality and personalized service. One of their standout properties is the Lincoln Marriott Cornhusker Hotel, a Nebraska landmark located in downtown... Show More
Job Requirements
- Ability to read English to comprehend guest requests, memos, and reservations
- Ability to supervise staff professionally ensuring guest satisfaction
- Ability to handle customer complaints positively and effectively
- High school diploma
- 1-2 years prior supervisory experience
- Basic knowledge of food and beverage service including alcoholic beverages
- Ability to transport trays weighing up to 40 lbs continuously during shift
- Adherence to state, federal, and corporate liquor laws
- Cash handling and self-banking ability with accurate change counting
Job Qualifications
- High school diploma
- 1-2 years prior supervisory experience in hospitality or food and beverage
- Knowledge of food and beverage preparation including alcoholic beverages
- Ability to supervise staff professionally
- Excellent customer service and problem-solving skills
- Proficiency with POS systems
- Strong communication skills
Job Duties
- Perform all dining room positions including server, expeditor/food runner, busser, and host, maintain a house bank
- Supervise staff and dining room in manager's absence, assist with ongoing training to ensure standards are met
- Interact positively with customers, promote hotel outlets, resolve problems amicably
- Utilize POS system to charge customers accurately, track revenue, and ensure timely service
- Input and retrieve data, change computer procedures with complex keypunches
- Maintain professional appearance, demeanor, ethics, and self-image
- Check and maintain proper setup and cleanliness of dining and back-of-house areas
- Perform other duties as requested by special guest or general manager requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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