Miller Time Pub Restaurant Supervisor

Marcus Hotels & Resorts is a distinguished hospitality company with a rich 60-year legacy of operational and service excellence. As a division of The Marcus Corporation, Marcus Hotels & Resorts prides itself on being "People Pleasing People," dedicated to creating extraordinary experiences for their guests and associates every day. With a portfolio of 15 unique and stylish hotels and resorts across the United States, the company is continually striving to expand its footprint while maintaining an unwavering commitment to quality and personalized service. One of their standout properties is the Lincoln Marriott Cornhusker Hotel, a Nebraska landmark located in downtown Lincoln. This iconic hotel has been serving Nebraska's capital city for nearly 90 years and has become a benchmark for hospitality in the region.

The Lincoln Marriott Cornhusker Hotel is home to the Miller Time Pub & Grill, a vibrant and welcoming dining outlet known for its exceptional food, drink pairings, and engaging atmosphere. As part of the Marcus Hotels & Resorts family, the hotel emphasizes delivering memorable guest experiences where visitors connect, celebrate, and feel inspired. The property cultivates an environment where their teams perform with excellence on a daily basis, ensuring that every guest visit is marked by outstanding service and attention to detail.

The Miller Time Pub Server Supervisor role at the Lincoln Marriott Cornhusker Hotel offers an exciting opportunity for hospitality professionals who excel in supervisory roles and have a passion for delivering top-tier customer service. This full-time position demands a candidate who can multitask across various dining room positions such as server, expeditor/food runner, busser, and host, while also maintaining financial responsibilities like managing a house bank and cash handling. The Supervisor is expected to be well-versed in the menu and able to understand and communicate the pairing of beers with food items, aligning with the venue’s focus on quality dining experiences.

This role also involves overseeing the dining room operations in the manager's absence, assisting with ongoing staff training to ensure high standards are consistently maintained. The Supervisor will interact positively with guests, promote the hotel’s dining outlets, and have the problem-solving skills to handle any customer issues amicably and efficiently. Expertise with POS systems is crucial, as the role requires charging customers accurately, tracking revenue reports, and ensuring timely food and beverage service. Additionally, meticulous attention to the cleanliness and proper setup of the dining and back-of-house areas is essential.

Beyond operational responsibilities, the position requires a high level of professionalism in appearance, demeanor, ethics, and interpersonal conduct. The Supervisor must also be prepared to take on special requests from management or guests, showcasing adaptability and readiness to support the broader team.

Candidates for this position should possess at least a high school diploma and have 1-2 years of prior supervisory experience within the food and beverage or hospitality industry. A foundational knowledge of food and beverage preparation, including alcoholic beverages, is required, along with the physical ability to transport trays weighing up to 40 pounds through crowded dining areas continuously during shifts. The role also demands strict adherence to all relevant state, federal, and corporate liquor laws to ensure responsible serving practices. Cash handling proficiency is essential, as is the ability to maintain accurate fund management and change counting.

Working at the Lincoln Marriott Cornhusker Hotel as a Miller Time Pub Server Supervisor is not just about managing a dining venue; it is about becoming part of a historic institution that values its guests and employees deeply. The successful candidate will enjoy a supportive work environment, opportunity for career advancement, and access to benefits such as free meals, discounts on various leisure activities, paid vacation, and medical and retirement plans. The role offers the chance to contribute to a landmark hotel with a storied history while working within a respected and rapidly growing hospitality group.