Mi Cocina Service Manager (44113)

M Crowd Restaurant Group is a distinguished collection of boutique restaurants based in Texas, known for their commitment to exceptional dining experiences and strong company culture. Established with the first restaurant concept, Mi Cocina, in 1991, the group has grown from a modest 12-table Tex-Mex restaurant in Dallas into a multi-brand enterprise with thousands of employees. The group prides itself on delivering upscale Tex-Mex cuisine with a focus on quality ingredients and warm, respectful service that has earned Mi Cocina a legendary status. Beyond Mi Cocina, M Crowd Restaurant Group includes other acclaimed establishments such as The Mercury, which offers seasonal New American cuisine with Mediterranean, Asian, and French influences; Sushi at the Mercury, known for its premium sushi offerings; and Vaqueros Texas BBQ, a vibrant take on Texas barbecue infused with Mexican flavors.

The company stands out in the restaurant industry by nurturing a culture rooted in familia and respect, emphasizing respect for each other, guests, food, the company, and oneself. This culture helps foster a supportive environment where employees are encouraged to grow professionally and personally. M Crowd is also dedicated to promoting from within, offering extensive training and career development opportunities aimed at building a legacy one restaurant at a time. With a mission to wow guests through extraordinary service, fresh quality food, and inviting atmospheres, M Crowd is not only passionate about food and hospitality but also about creating meaningful career pathways for its employees.

The role offered is a management position at Mi Cocina Southlake, a vibrant and well-established location in Southlake, TX. This position requires overseeing and coordinating all aspects of restaurant operations including planning, organizing, training, and leading staff to meet specific goals related to sales, cost control, employee retention, guest satisfaction, food quality, cleanliness, and sanitation. The manager will be deeply involved in ensuring guest experiences are always welcoming and friendly, maintaining consistent food preparation standards, and fostering a positive and productive workplace environment. The role demands strong leadership and communication skills, extensive knowledge of front-of-house operations, and the ability to control cash handling and other financial processes according to company policies.

Responsibilities also include being certified in all front-of-house positions, managing labor schedules in alignment with business needs, monitoring restaurant financials such as alcohol sales and labor percentages, and adhering to health, safety, and labor regulations. The manager plays a pivotal role in employee development, conducting performance appraisals, and administering corrective action fairly and promptly. This position is dynamic and requires flexibility as the manager may need to fill in various roles to ensure smooth restaurant operations. M Crowd offers competitive salaries along with quarterly bonuses and a comprehensive benefits package that includes medical, dental, vision insurance, 401(k) with matching, paid vacation, and additional perks such as tuition assistance and generous dining discounts. This opportunity is ideal for individuals seeking to advance their careers in a supportive and respected restaurant group that values professionalism, respect, and continual growth.