Meritage Pool - Bartender

Santa Rosa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $16.90

Work Schedule

Flexible

Weekend Shifts

Benefits

flexible schedule

Employee Discounts

Training and Development

Health Insurance

Paid Time Off

Retirement Plan

Positive work environment

Job Description

The hiring establishment is a dynamic and guest-focused hospitality venue, likely a hotel or resort bar, dedicated to providing an exceptional beverage service experience. This establishment prides itself on delivering high-quality drinks and outstanding customer service in a fast-paced environment where professionalism and guest engagement are top priorities. Known for its vibrant atmosphere, the venue offers guests a welcoming space to socialize and enjoy expertly crafted beverages, contributing to a memorable overall experience.

The role of the Bartender at this establishment is a critical one, encompassing responsibilities that go far beyond simple drink preparation. The Bartender will be a key face of the service team, responsible for mixing and serving both alcoholic and non-alcoholic drinks that meet precise recipe standards and portion controls, ensuring consistency and quality. The position plays a vital role in creating an inviting and lively atmosphere by engaging with guests enthusiastically and professionally while maintaining an impeccably clean and organized bar area.

This position requires a high level of product knowledge across a range of beverages including cocktails, wine, beer, and spirits. The Bartender is expected to leverage this expertise to make informed recommendations and enhance the guest experience through thoughtful upselling of food and drinks. Attention to detail, strong interpersonal skills, and the ability to multi-task under pressure are essential qualities for success in this role. Furthermore, the Bartender will manage bar setup and operations, perform cash handling accurately, and uphold all safety and compliance regulations to maintain operational integrity.

Working at this establishment offers the opportunity to be part of a team dedicated to excellent service and hospitality. The Bartender position requires flexibility in scheduling, including working weekends and holidays, and adherence to company policies relating to safety and responsible alcohol service. The ideal candidate will be at least 21 years old, hold or be able to obtain certifications such as TIPS and a valid Food Handler's card, and be experienced with POS systems and cash handling.

Overall, the Bartender role is integral to the establishment’s business success, directly impacting revenue through effective service, upselling, and guest satisfaction. The position is well-suited for professionals with a love for the hospitality industry, a passion for beverage craftsmanship, and an aptitude for creating outstanding guest experiences in a fast-paced environment. This role offers both challenges and rewards, making it an exciting career opportunity for qualified individuals seeking to enhance their skills and grow within a reputable hospitality setting.

Job Requirements

Must be at least 21 years of age
TIPS certification or ability to obtain upon hire
Valid Food Handler's Card or ability to obtain within 30 days
Availability to work flexible schedules, including weekends and holidays

Job Qualifications

Minimum 2 years of bartending experience
Hotel or resort experience preferred
Strong knowledge of beverage preparation, including cocktails, wine, beer, and spirits
Familiarity with food service standards, guest relations, and etiquette
Excellent communication and interpersonal skills with a guest-first mindset
Professional demeanor with the ability to handle sensitive situations discreetly
Basic math and cash handling skills
Experience with POS systems
Strong organizational skills and ability to multitask in a fast-paced environment
Ability to read, write, and communicate effectively in English

Job Duties

Prepare alcoholic and non-alcoholic beverages for guests and service staff following standardized recipes and proper portion control
Ensure consistency, quality, and presentation of all beverages
Interact with guests in a friendly, professional manner to create a welcoming and engaging atmosphere
Provide knowledgeable recommendations on wine, beer, spirits, and cocktails
Upsell food and beverage items to enhance the guest experience and maximize revenue
Accommodate special requests and dietary considerations when possible
Set up, stock, and maintain the bar with all necessary products, including liquor, wine, beer, mixers, garnishes, and glassware
Perform opening and closing duties in accordance with standard operating procedures
Maintain a clean, organized, and sanitary bar area at all times
Accurately process cash, credit card, and room charge transactions
Balance cash drawers and complete end-of-shift reports, including tip distribution
Monitor inventory levels and complete requisitions as needed
Participate in opening and closing inventory counts
Follow all food safety, sanitation, and health department regulations
Adhere to all alcohol service laws and ensure responsible service at all times
Follow all company safety policies, including proper use of PPE and compliance with HAZMAT procedures
Report unsafe conditions, equipment issues, or incidents promptly
Maintain reliable and punctual attendance
Clean and sanitize bar equipment, glassware, and work areas
Ensure minors and intoxicated guests are not served alcohol
Resolve guest concerns within scope of authority
escalate when necessary
Report unusual incidents, safety concerns, or suspected theft
Support team members and assist with additional duties as needed