Merchandise Associate/Stock Associate - Part Time, $29.17/Hour

Aulani, A Disney Resort and Spa, located in Hawaii, is a world-renowned vacation destination that combines the magic of Disney with the breathtaking beauty and rich culture of the islands. This unique resort offers guests an immersive experience where they can enjoy the warmth and spirit of the Hawaiian culture, complemented by the excellence and creativity Disney is known for. From luxurious accommodations and exquisite dining options to engaging recreational activities and stunning natural surroundings, Aulani offers a one-of-a-kind environment where guests can create lifelong memories with their family and friends.

As a part of the Disney family, Aulani strives to deliver exceptional guest experiences through outstanding service, teamwork, and a passion for storytelling rooted in the local culture. The resort embraces the ‘ohana spirit—where guests and cast members are treated like family and every detail contributes to an unforgettable vacation. The resort's merchandise locations reflect this commitment by offering products that celebrate the unique Hawaiian culture and Disney's beloved characters and stories.

The Merchandise Cast Member role at Aulani is an exciting opportunity for enthusiastic individuals who enjoy customer service and wish to be part of a vibrant environment filled with magic and aloha. The position involves assisting in the daily operations of several highly themed merchandise outlets within the resort, including Kãlepa’s Store, Hale Manu boutique, The Lava Shack poolside shop, and various special events or pop-up locations around the property. Each of these stores specializes in unique merchandise that caters to guests’ needs ranging from groceries and vacation essentials to high-end fashion and souvenirs.

As a Merchandise Cast Member, you will play a vital role in enhancing the guest experience by providing personalized service, offering product recommendations, and maintaining an inviting retail environment. This role demands a friendly, outgoing personality and a proactive approach to selling and guest engagement. Responsibilities include greeting guests, processing purchases with accuracy, personalizing merchandise such as embroidery and engraving, delivering groceries to guest rooms, and managing stock with attention to detail. The position may require working indoors or outdoors, adapting to different merchandise locations, and participating in unique events like ‘Ohana Movie Nights where merchandise carts operate under the stars.

Working at Aulani comes with a range of attractive perks and benefits that enhance the overall experience of being part of the Disney team. Employees enjoy free lunch, free parking, free admission to Disney theme parks, and tuition paid upfront for courses at network schools. The pay rate for this part-time role in Hawaii is $29.17 per hour. The position also offers opportunities for additional training and career growth within Disney’s extensive hospitality network. Availability on weekends, holidays, and during training periods is required, reflecting the commitment needed to meet guests’ needs any day of the week.

Joining Aulani as a Merchandise Cast Member means becoming part of a close-knit community focused on delivering unparalleled guest satisfaction through authentic interactions and thoughtful service. You will gain valuable retail experience in a dynamic, culturally rich environment while enjoying exclusive Disney benefits and the natural beauty of Hawaii. This role is perfect for individuals who value hospitality, cultural appreciation, and teamwork, and who want to contribute to creating magical moments that last a lifetime.