Merchandise Associate/Stock Associate - Part Time, $29.17/Hour

Aulani, A Disney Resort and Spa, is a unique and enchanting destination located in Hawaii that combines the magic of Disney with the rich heritage and culture of the Hawaiian Islands. As a premier resort and spa, Aulani offers guests an immersive experience filled with beautifully themed environments, world-class amenities, and authentic island hospitality. The resort is meticulously designed to celebrate the aloha spirit with a blend of traditional Hawaiian culture, storytelling, and Disney’s signature charm. Guests can explore lush landscapes, enjoy luxury accommodations, and participate in diverse recreational activities while being surrounded by the breathtaking natural beauty of Hawaii. \n\nWorking at Aulani means becoming part of a vibrant cast (team) committed to delivering exceptional guest experiences and making magical memories. The resort prides itself on fostering a welcoming, inclusive environment where team members share their talents, skills, and passion for service. Employees enjoy a dynamic workplace that values creativity, cultural respect, teamwork, and growth opportunities. As a Disney Resort and Spa property, Aulani offers competitive wages, comprehensive benefits, and exclusive access to Disney destinations and events. \n\nThe Merchandise Cast Member role at Aulani, A Disney Resort and Spa, focuses on supporting retail operations across various highly themed merchandise locations within the resort. This position involves interacting with guests to enhance their stay by providing excellent customer service, product knowledge, and a welcoming presence. The locations include Kālēpa's Store, an essential shop near the lobby offering groceries and artisanal island delights that reflect the local culture; Hale Manu, an upscale boutique featuring Hawaiian-made gifts, designer sunglasses, jewelry, and fashion; The Lava Shack, a poolside shop with swimwear, snacks, and beach toys; and various special events, pop-up locations, and merchandise carts that bring added convenience and magic to guests across the resort property. \n\nMerchandise Cast Members play an active role in creating joyful, memorable shopping experiences for guests by greeting visitors, answering questions, suggesting merchandise, and conducting transactions efficiently and accurately. The position requires versatility to work indoors or outdoors, assist with stock reception and delivery, and support multiple retail formats including carts and special events. The role also offers opportunities to engage in specialized activities such as pin trading, hat embroidery, leather personalization, and grocery deliveries directly to guest rooms. \n\nThis is a part-time position that requires availability on weekends and holidays, with training hours that may extend up to 40 hours per week. The pay rate is $29.17 per hour, reflecting the value placed on the important contribution Merchandise Cast Members make to the resort’s guest experience. Benefits may include medical coverage, financial plans, tuition prepaid at network schools, free lunch, free parking, free admission to Disney theme parks, and other perks designed to support the well-being and development of the resort's cast members. This role is ideal for individuals passionate about Hawaiian culture, sales, and hospitality, looking to join a magical team where every day brings new opportunities to create smiles and delight our valued guests.