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Mercedes-Benz of North Orlando - Service Porter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Maternity Benefits
Associate purchase and discount programs
access to YouDecide deals and discounts
Participation in DRVPNK mission

Job Description

AutoNation is one of the largest automotive retailers in the United States, known for its innovative products, exceptional services, and comprehensive solutions. With an extensive network of dealerships nationwide, AutoNation is a trusted brand that offers a wide variety of new and used vehicles, customer financing options, parts, and expert maintenance and repair services. The company is dedicated to empowering customers to make the best decisions for their automotive needs through quality products and outstanding customer support. AutoNation continuously demonstrates its commitment to positive impact through its DRV PNK initiative, raising over $40 million for cancer research and treatment by partnering with cancer charities nationwide.

AutoNation places a strong emphasis on creating a diverse, equitable, and inclusive workplace environment where all employees can thrive. The company encourages candidates from all backgrounds to apply, even if they don't meet every listed requirement, as part of its culture of belonging and innovation. AutoNation highly values teamwork, dedicated customer service, and a commitment to making a meaningful difference in the communities it serves.

The Service Porter role plays a vital part in supporting the dealership's daily operations by ensuring the proper maintenance and service of vehicles. As a Service Porter at AutoNation, you will be responsible for handling a wide range of duties related to vehicle care and dealership service efficiency. Your tasks will include assisting with service write-ups, tagging customer vehicles, and removing protective coverings before returning vehicles to customers. You'll inspect vehicles for any stains, debris, or damages and immediately report any issues found to ensure customer satisfaction.

In addition, you will be responsible for transporting customers and dealership personnel as needed, performing deliveries, and keeping the vehicle lot neat and orderly in accordance with dealership display standards. Your role also involves cleaning both the interior and exterior of new and used vehicles, managing vehicle keys, and assisting with parts pickup. The Service Porter will help maintain the building and grounds, participate in shop clean-up activities, and support other operational needs as directed.

This position is ideal for individuals who enjoy working with vehicles, have excellent communication and customer service skills, and can safely operate various machinery including manual transmission vehicles. The role requires a valid driver's license and the ability to read and comprehend written instructions, ensuring all tasks are completed efficiently and accurately. Working as a Service Porter at AutoNation offers you the opportunity to be part of a reputable company that values innovation, teamwork, and community involvement while providing career growth and valuable benefits.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of previous work experience preferred
  • Ability to read and comprehend written instructions and information
  • Demonstrated effective communication and interpersonal skills
  • Ability to handle machinery safely
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Must have a valid drivers license
  • Ability to operate an automobile

Job Qualifications

  • High school diploma or equivalent
  • 6-12 months of previous work experience preferred
  • Ability to read and comprehend written instructions and information
  • Demonstrated effective communication and interpersonal skills
  • Ability to handle machinery safely
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Must have a valid drivers license
  • Ability to operate an automobile

Job Duties

  • Assist with service write-ups and tagging of customer cars and trucks
  • Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
  • Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
  • Transport customers and dealership personnel as needed
  • Perform deliveries as required
  • Clean interior and exterior of new and used vehicles
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
  • Return vehicle keys to the appropriate service consultant
  • Pick up vehicles from and deliver vehicles to storage
  • Pick up parts from the Parts Department
  • Test batteries of customer vehicles in service drive
  • Maintain building and ground as needed
  • Assist with shop clean-up and deliveries when needed

Job Criteria

Experience

Entry Level (1-2 years)


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