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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional development opportunities
Job Description
Esplanade at Madeira Ranch is Elk Grove's premier 55+ resort lifestyle community, known for its vibrant and engaging environment tailored specifically for active adults aged 55 and above. This community provides an exceptional living experience by combining luxury amenities, a tight-knit social atmosphere, and a wide range of recreational activities designed to promote health, wellness, and social interaction. The community is rapidly growing, reflecting increasing demand for high-quality retirement living with comprehensive lifestyle programming and exceptional member services. This dynamic environment creates an exciting opportunity to be part of a leading-edge residential community that focuses on enriching the lives of... Show More
Job Requirements
- Flexible availability including weekends, evenings, and holidays
- ability to stand for extended periods
- ability to lift up to 50 pounds
- physical ability to participate actively in events including sitting, standing, bending, stooping, walking, climbing stairs
- good organizational and verbal skills
- high level of energy, initiative, enthusiasm, and cooperation
- ability to exercise good judgment and discretion
- computer skills with MS Office
- public speaking ability
- readiness to work indoors and outdoors
- capability to respond to emergencies
- attention to detail and accuracy in record keeping and reporting
Job Qualifications
- High school diploma or equivalent
- experience in membership services or customer service
- strong verbal and written communication skills
- proficiency with MS Office suite including Publisher, PowerPoint, Outlook, Word, and Excel
- public speaking skills
- ability to multitask and manage time effectively
- interpersonal skills for working collaboratively with a team
- problem-solving skills
- ability to handle emergency situations calmly
- organizational skills
- experience with point of sale and registration processes
Job Duties
- Greet members and guests, check ID cards, assist with event set-ups
- respond promptly to communications and follow through on commitments
- provide outstanding service professionally and courteously, listen openly to ideas
- respond calmly and tactfully to problem situations and discuss concerns constructively
- answer questions about lifestyles programs and recommend events, shows, and functions
- write routine reports and correspondence
- speak effectively before groups
- demonstrate exceptional customer service to departments, members, guests, and vendors
- maintain a safe and friendly environment
- work as a team to create and promote fun programs and events
- assist in event room set-up and break-down
- perform light housekeeping duties
- inspect grounds and notify management of issues
- understand emergency preparedness and respond appropriately
- replenish desk forms
- prepare monthly reports and vendor check requests
- increase program attendance by tracking member and guest participation
- manage staff and contractor schedules
- maintain accurate records and perform administrative tasks
- assist in preparing articles and event calendars
- contact members about new lifestyle programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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