Membership Coordinator

The Boys & Girls Clubs of the Coastal Plain is a prominent nonprofit organization dedicated to providing safe and positive environments for youth to learn, grow, and thrive. Established originally in 1969 as a Boys' Club, it began with a modest operation at the Pitt County Fairgrounds. Over the decades, the organization has expanded significantly, both in its membership base and in the range and scope of its programs and facilities. This growth reflects its enduring commitment to serving at-risk and underserved young people across several counties including Pitt, Lenoir, Beaufort, Greene, Martin, Carteret, and Craven. The Club has evolved to include girls in its membership and has established multiple units across the region, such as the Jack Minges Unit, Dr. Ledyard E. Ross Unit, and the Grady-White Boats/E.R. Lewis Family Unit. By providing a variety of programs, activities, and services, it supports over 1,300 young people with opportunities for personal development and academic success in a nurturing environment. The organization's inclusive philosophy emphasizes equal opportunity employment and serves as a pillar in its communities with a legacy of advocacy for youth empowerment.

The Membership Clerk role at the Boys & Girls Clubs of the Coastal Plain is a vital position ensuring the smooth operation of the organization's membership services and front desk responsibilities. This full-time role focuses on maintaining accurate membership records and files, logging and safeguarding sensitive membership and program fee information, and providing welcoming and professional service to club members, parents, visitors, and staff. The Membership Clerk interacts directly with members, assisting them with membership card scanning and alternate sign-in methods when necessary. This individual is responsible not only for member data accuracy and record keeping but also for collecting fees related to memberships, summer programs, field trips, and special events, ensuring all financial aspects are handled with accountability and confidentiality.

Additionally, the role includes receptionist duties such as answering phones, responding to inquiries, and controlling visitor access to the clubs. The Membership Clerk acts as an important communication hub within the club, providing information on programs and events while supporting administrative and clerical staff with filing, photocopying, mail sorting, and supply monitoring. They ensure a neat and organized work area and participate in club staff meetings and training sessions to continually enhance the effectiveness of club operations. This position also contributes to fostering a productive and positive club atmosphere by providing exceptional customer service and acting as a role model for the youth. The role offers opportunities for advancement, annual merit raises, and a robust benefits package including a 403(b) retirement plan and paid time off. Ultimately, the Membership Clerk supports the organization’s mission of helping youth succeed by maintaining efficient administrative procedures and enhancing member experience through attentive and professional service.