Membership Concierge-Nights and Weekends

Life Time is a premier hospitality and lifestyle brand dedicated to creating extraordinary experiences for its members and guests. Known for its vibrant and community-focused approach, Life Time operates a range of resorts and fitness centers that combine wellness, recreation, and social engagement. The company thrives on delivering high-quality service in a dynamic environment, cultivating lasting relationships with its members through personalized attention and superior service standards. Life Time values inclusivity, diversity, and equity, fostering a workplace culture where every individual is respected and empowered to grow professionally and personally. As part of its commitment to excellence, Life Time offers structured professional development programs that encourage employees to advance through various certification levels, enabling them to tailor their career paths according to their skills and aspirations.

The Membership Concierge II role at Life Time is an exciting opportunity for candidates passionate about hospitality and customer engagement. This position serves as a key frontline ambassador, acting as the first point of contact for members and guests entering the resort. The role demands a hospitality-minded individual who excels in account maintenance, service delivery, and dynamic interaction through programming insights. The Membership Concierge II actively supports member acquisition and retention, providing comprehensive information about club programming, events, pricing, and policies while assisting with account transactions and service inquiries. The position requires excellent communication skills, the ability to multitask efficiently, and a proactive approach to resolving issues and enhancing service recovery. Life Time encourages continuous growth through self-directed progression, enabling Membership Concierge II team members to build extensive professional networks and achieve their career objectives in a supportive environment. This role is ideal for individuals seeking to advance their careers in hospitality while contributing to a welcoming, member-centric community.