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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Gym membership
wellness programs
Job Description
Life Time is a premier health and wellness company dedicated to providing a comprehensive and enjoyable experience for individuals committed to living a healthy lifestyle. Known for its state-of-the-art fitness centers, innovative programming, and a welcoming environment, Life Time serves a diverse member base ranging from casual fitness enthusiasts to serious athletes. The company stands out by emphasizing a holistic approach to wellness that includes physical fitness, nutrition, and mental well-being. With locations across various regions, Life Time invests heavily in technology, staff development, and member engagement to foster a robust community where individuals can achieve their health goals in... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 3 years managerial experience
- minimum of 3 years customer service experience
- minimum of 3 years sales experience
- proven track record of meeting or exceeding budget goals
- CPR/AED certification within 30 days of hire
- excellent written and verbal communication skills
- ability to manage business processes and track expenses and revenues
- strong team building and leadership abilities
- commitment to customer service and service recovery
- capability to plan and execute business strategies
Job Qualifications
- High school diploma or equivalent
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
- CPR/AED certification required within 30 days of hire
- bachelor’s or associate’s degree preferred
- hospitality management or similar degree/certification preferred
- fitness-related experience such as personal trainer or group fitness certification preferred
- superior time management skills
- ability to prioritize tasks efficiently
- adaptability to change and innovation
- experience with Microsoft Dynamics CRM and Microsoft Office Suite preferred
Job Duties
- Participate regularly in Life Time classes, activities, events and programming
- embody the Life Time brand commitment to a healthy lifestyle personally and professionally
- lead in the membership zone by exemplifying service excellence and member connectivity
- encourage team members to exceed their own expectations and aim for higher performance
- onboard and certify new team members to ensure top-quality service delivery
- provide guidance, coaching, and feedback to enhance member engagement
- meticulously manage schedules and zone rotations for optimal team performance
- execute business protocols including new member acquisition, member retention, and connectivity
- collaborate closely with Club General Manager and other departments to ensure seamless operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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