MEMBERSHIP CONCIERGE LL

Houston, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

flexible scheduling

Employee Discounts

Retirement Plan

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals seeking a fulfilling and lifestyle-oriented career within an established and rapidly growing company. Known for their commitment to fostering healthier, happier lives through community engagement, Life Time offers a vibrant work environment where every employee plays a critical role in enhancing members' experiences. Located in Houston, Texas, this particular position is based at the Champions facility, part of Life Time’s extensive network of luxury athletic resorts. The company prides itself on delivering exceptional service and creating a welcoming atmosphere, making it a leader in the concierge and hospitality sector.

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Job Requirements

High school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills

Job Qualifications

High school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills
bachelor’s degree in hospitality preferred

Job Duties

Operates as first point of contact for members and guests entering resort
exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
receives and facilitates incoming phone calls from members and guests
maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
serves as point of contact for new member acquisition and member retention interactions
engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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