Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
deferred compensation plan, if the team member meets the required income threshold
Job Description
Life Time is a premier lifestyle company that operates a network of luxury athletic resorts, dining venues, and health and wellness facilities across the United States and Canada. Known for its commitment to fostering healthier communities, Life Time emphasizes a holistic approach to fitness and well-being, providing its members with top-tier services, state-of-the-art facilities, and engaging programs designed to enhance their quality of life. The company prides itself on delivering exceptional customer service and building a vibrant community for its members that supports a balanced, healthy lifestyle in a friendly and motivating environment. With a focus on innovation, inclusivity, and... Show More
Job Requirements
- High school diploma or equivalent
- CPR/AED certification required within 30 days of hire
- 3+ years of managerial experience
- 3+ years of customer service experience
- 3+ years of sales experience
- 3+ years of achieving budget goals
Job Qualifications
- Bachelors degree in related field preferred
- Experience working in a high-energy and fast paced environment with proven multi-tasking skills preferred
- Superior time management skills preferred
- Ability to prioritize tasks preferred
- Adapts to change and innovation preferred
- Experience with Microsoft Dynamics CRM and Microsoft Office Suite preferred
Job Duties
- Skillfully handles complex member/guest engagements and leads by example through active participation in the join, service and save experience
- Hires, manages, supports, develops, coaches, and mentors a team of professionals to be successful based on brand and performance expectations
- Achieves or exceeds membership acquisition and retention goals and KPIs through strategic business planning and execution
- Meets department financial expense expectations through payroll management and effective scheduling of the Concierge Team
- Strategically drives an experience driven department culture, utilizing insights from member/guest feedback provided through social media, surveys, and interactions to identify opportunities and capitalize on successes
- Manages compliance within Life Time policies, procedures and processes
Job Location
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