Membership Concierge III

Life Time is a leading health and wellness company dedicated to providing a comprehensive and enjoyable fitness experience to its members. As a destination for active living, Life Time offers state-of-the-art fitness centers, various wellness programs, and a welcoming community atmosphere that supports members in achieving their healthy way of life goals. The company emphasizes inclusivity, diversity, and equity, fostering a workplace culture where every individual is valued and empowered to contribute. Life Time continuously strives to enhance its services and facilities, making it a preferred choice for health-conscious individuals seeking to improve their physical and mental well-being.

The Membership Concierge III at Life Time plays a vital role in enhancing the member experience by delivering exceptional customer service and actively promoting the club's offerings to prospective members. This position functions as a leader within the Concierge Team, demonstrating expertise and modeling behaviors that cultivate a culture of service excellence. The Concierge III is responsible for facilitating seamless interactions with members and guests, managing account maintenance and transactions, and assisting in both acquisition and retention efforts. By building value-based relationships, the Membership Concierge III helps increase brand loyalty and supports members on their journey to a healthier lifestyle. This role is ideal for individuals who are passionate about wellness and excel in a fast-paced, customer-focused environment. The position also involves active participation in retention strategies and service recovery to ensure customer satisfaction and club success. Life Time values employees who bring energy, dedication, and a commitment to fostering an inclusive environment where everyone can thrive.