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Membership Concierge II Weekend Closer

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Benefits

Vision
Medical
Dental
Paid Time Off
Life insurance
Retirement

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals who aspire to build a fulfilling lifestyle career within a well-established and expanding company. Known for their comprehensive approach to health and wellness, Life Time offers a unique environment that blends fitness, recreation, and social engagement, all geared towards promoting a vibrant and healthy way of life. As a leader in the hospitality and wellness industry, Life Time Athletic Resorts pride themselves on creating exceptional experiences for their members and guests, emphasizing community, connection, and personal well-being.

The Membership Concierge role at Life Time Athletic Resorts is a dyn... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality (preferred)

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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