Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
Vision
Medical
Dental
Paid Time Off
Life insurance
Retirement
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who aspire to build a fulfilling lifestyle career within a well-established and expanding company. Known for their comprehensive approach to health and wellness, Life Time offers a unique environment that blends fitness, recreation, and social engagement, all geared towards promoting a vibrant and healthy way of life. As a leader in the hospitality and wellness industry, Life Time Athletic Resorts pride themselves on creating exceptional experiences for their members and guests, emphasizing community, connection, and personal well-being.
The Membership Concierge role at Life Time Athletic Resorts is a dyn... Show More
The Membership Concierge role at Life Time Athletic Resorts is a dyn... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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