Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a meaningful and lifestyle-oriented career within a well-established and rapidly growing company. Known for their dedication to fostering healthier, happier lives, Life Time Athletic Resorts blend the hospitality industry with wellness, creating vibrant communities centered around health, fitness, and holistic well-being. As a leader in the hospitality sector, Life Time offers employees the opportunity to work in a dynamic environment where member engagement, service excellence, and personal development are highly valued. With a focus on inclusivity, diversity, and equity, Life Time is committed to creating a... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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