Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
inclusive work environment
Job Description
Life Time Athletic Resorts are renowned hospitality destinations that cater to professionals eager to pursue a meaningful and sustainable career within a well-established, rapidly growing company. Known for championing a healthy lifestyle, Life Time provides more than just employment; it offers a community-centric environment where members are inspired to live healthier, more fulfilling lives. The culture at Life Time emphasizes wellness, inclusivity, and service excellence, cultivating an atmosphere where every team member contributes to an extraordinary experience for its members and guests. With a commitment to diversity, equity, and inclusion, Life Time ensures a workplace that values each individual's unique... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality (preferred)
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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