Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Gym membership
Employee Discounts
Career development programs
Job Description
Life Time Athletic Resorts are premier destinations dedicated to fostering a healthy and vibrant lifestyle for their members. As a part of an established and steadily growing hospitality company, Life Time provides a unique opportunity for professionals seeking a rewarding lifestyle career. The organization prides itself on creating an inclusive and supportive environment where every team member can thrive and contribute meaningfully. With a commitment to diversity, equity, and inclusion, Life Time ensures that the workplace embraces the individuality of all its employees while maintaining a merit-based hiring and promotion process. This makes Life Time not just a place of... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year customer service experience
- effective communication skills
- passion to serve others
- bachelor's degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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