Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals dedicated to cultivating a lifestyle career within an established and rapidly growing company. Life Time offers an unparalleled environment where team members are part of a healthy way of life community, actively contributing to helping members live healthier, happier lives. With a commitment to wellness and long-term member engagement, Life Time Athletic Resorts blend fitness, relaxation, and community, making them unique in the hospitality and wellness industry. This vibrant and mission-driven company values fostering a supportive workplace culture where professionals are empowered to grow both personally and professionally. Life Time... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in Hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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