Membership Concierge II

Life Time is a premier, full-service health and wellness company dedicated to creating an inclusive and dynamic environment for its members, guests, and team members. Known for its comprehensive approach to fitness, recreational programming, and personalized member experiences, Life Time prides itself on fostering a community that supports physical, mental, and social wellness. As a leader in the health and fitness industry, Life Time operates state-of-the-art resorts that offer a blend of high-quality amenities, wellness coaching, and a supportive atmosphere for all ages and fitness levels. The company values diversity, equity, and inclusion, aiming to create a workplace where every individual is respected and given opportunities to thrive professionally and personally. Life Time offers competitive pay, benefits, and ongoing professional development to promote career growth within its network of resorts and clubs.

The Membership Concierge II role is an essential position within Life Time’s hospitality team, focusing on delivering exceptional service to members and guests as the first point of contact within the resort. This role blends account maintenance, service delivery, and comprehensive member engagement to enhance the overall experience and satisfaction of club members. As a Membership Concierge II, your responsibilities will include managing inbound and outbound communications, educating members on club offerings, facilitating membership transactions, and supporting membership sales and retention efforts. You will be a key player in building long-lasting relationships with members and guests by consistently embodying a hospitality-focused mindset and providing solutions to any service issues that arise. This position requires individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a passion for serving others.

This hourly position offers wages starting at $17.25 and up to $20.50, depending on experience and qualifications. Life Time encourages its team members to advance their careers by pursuing hospitality certifications and creating personalized professional succession plans. Employees benefit from continuous training and opportunities for self-directed growth, ensuring that they develop the skills needed to succeed and progress within the company. The Membership Concierge II role is ideal for those looking to build a robust career in hospitality, sales, and customer service within an innovative and supportive wellness organization. With numerous benefits, from subsidized memberships to comprehensive health plans, Life Time prioritizes the well-being and professional satisfaction of its team members, making it a workplace where individuals can flourish and continuously expand their expertise.