Membership Concierge II

Life Time Athletic Resorts is a premier hospitality company committed to providing exceptional health and wellness experiences in a resort setting. Renowned for fostering a healthy way of life, Life Time Athletic Resorts has established itself as a leading destination for fitness, recreation, and community engagement. As an established and growing company, Life Time offers hospitality professionals the opportunity to build meaningful careers with a focus on helping members achieve healthier and happier lifestyles. The company’s dedication to fostering a welcoming, inclusive environment makes it a sought-after employer within the health and wellness industry.

The Membership Concierge position at Life Time is essential to the member experience, serving as a face of the resort and a key point of interaction for members and guests. This role goes beyond traditional customer service by integrating account maintenance, service delivery, programming knowledge, and member engagement. The Membership Concierge is instrumental in ensuring members feel valued and supported as they navigate the diverse offerings available at the resort. By acting as the first point of contact, the Concierge builds strong relationships through a hospitality-driven approach that emphasizes creating extraordinary and personalized experiences.

In addition to direct member interaction, the Membership Concierge plays a vital role in supporting business functions such as new member acquisition and retention. This role requires a proactive approach to problem-solving and service recovery, ensuring that member inquiries and concerns are handled efficiently and effectively using appropriate tools and resources. The position also offers valuable opportunities for growth through self-directed progression of hospitality certification levels, enabling associates to develop their skills, expand their professional networks, and create personalized succession plans aligned with their career goals.

This is an hourly position with starting wages at $18.75, potentially rising to $22.25 depending on experience and qualifications, emphasizing Life Time’s commitment to fairly compensating its team members. The role is ideal for individuals passionate about hospitality and wellness who seek a dynamic work environment despite being rooted in service and relationship building.

Life Time Athletic Resorts prides itself not only on its commitment to health and wellness but also on its efforts to maintain an inclusive and diverse workplace. The company ensures that recruiting, hiring, training, and promotions are based on merit and qualifications, supporting a respectful environment where individual contributions are celebrated and valued. The comprehensive range of benefits further supports team members’ well-being and professional development, making Life Time a rewarding place to build a long-term career.