Membership Concierge I

Life Time is a premier health and wellness company dedicated to providing exceptional fitness and lifestyle experiences. Renowned for its expansive facilities, innovative programs, and commitment to improving members’ overall well-being, Life Time offers a comprehensive approach to healthy living. The company operates upscale health clubs, combining state-of-the-art fitness equipment, personal training, group exercise classes, nutrition counseling, and spa services to support individuals on their health journeys. As a leader in the wellness industry, Life Time prides itself on its supportive community atmosphere and delivering unparalleled customer service in every interaction.

Joining Life Time means becoming part of an inspiring and dynamic environment focused on promoting a healthy way of life. The company embraces diversity and inclusivity, ensuring a workplace culture that values teamwork, respect, and personal growth. This commitment to both employees and members has helped establish Life Time as a trusted and beloved resource for fitness and wellness in multiple communities. Members enjoy not only the top-tier facilities but also meaningful relationships cultivated through exceptional service and personalized attention.

The Membership Concierge I role is integral to Life Time’s mission of delivering a superior member experience. As the first point of contact for members and guests entering Life Time, this position demands a warm, welcoming, and helpful presence. The concierge ensures that every visit starts with a positive impression, fostering a sense of community and connection that encourages ongoing member engagement and loyalty. Beyond greeting guests, the Membership Concierge I manages incoming communications, such as phone calls, and assists with transactions and account changes, ensuring seamless service at every touchpoint.

This role is ideal for individuals passionate about customer service, health, and wellness, who thrive in fast-paced environments and enjoy building relationships. The Membership Concierge I will be equipped with up-to-date knowledge of club programming, events, pricing, and policies, enabling them to offer accurate and comprehensive information to members and guests. The position offers competitive hourly wages starting at $16.00 and up to $20.00, reflecting experience and qualifications, along with access to valuable employee benefits.

Work at Life Time is not just a job; it is an opportunity to contribute to people’s health and happiness daily. Employees benefit from a fun, healthy work environment that supports professional development and values each individual's contributions. The company prioritizes training and provides the required Concierge Certification upon hire, ensuring all team members are fully prepared. This role offers flexibility with a minimum requirement of 15 hours per week, making it suitable for students, part-time workers, or those seeking supplemental income. Overall, the Membership Concierge I plays a vital role in sustaining Life Time’s renowned culture of hospitality and support, enhancing member satisfaction and promoting a vibrant community dedicated to a healthy way of life.