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Membership Concierge I

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $20.00
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off

Job Description

Life Time is a premier health and wellness company dedicated to providing exceptional fitness and lifestyle experiences. Renowned for its expansive facilities, innovative programs, and commitment to improving members’ overall well-being, Life Time offers a comprehensive approach to healthy living. The company operates upscale health clubs, combining state-of-the-art fitness equipment, personal training, group exercise classes, nutrition counseling, and spa services to support individuals on their health journeys. As a leader in the wellness industry, Life Time prides itself on its supportive community atmosphere and delivering unparalleled customer service in every interaction.

Joining Life Time means becoming part of... Show More

Job Requirements

  • Minimum of 6 months service or reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Minimum of 6 months service or reception experience
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Effective communication skills
  • Passion for living a healthy way of life
  • Good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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