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Membership Concierge I

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts

Job Description

Life Time is a premier health and wellness company dedicated to creating healthy and vibrant communities where members can thrive in all aspects of their lives. As a multifaceted organization, Life Time operates a network of luxury fitness centers and premium wellness destinations that emphasize a holistic approach to health. With state-of-the-art facilities, diverse programming, and expert staff, Life Time provides an environment that supports physical fitness, mental well-being, and social connectivity. The company is committed to fostering an inclusive, diverse, and equitable workplace where every team member and guest feels respected and valued. Life Time’s mission is to deliver... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Location

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