Membership Concierge - Evenings and Weeknds
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
inclusive workplace
diverse workplace
equitable workplace
Career growth opportunities
hospitality certification program
Customized succession plan
Supportive team environment
Job Description
Life Time Athletic Resorts are well-known destinations for hospitality professionals who are looking for a lifestyle career within a well-established and continuously growing company. Life Time is recognized for its commitment to creating a healthy way of life for its members, blending luxury resort-like experiences with comprehensive health and wellness amenities. This approach makes Life Time not just a workplace, but a community dedicated to promoting and supporting healthier and happier lifestyles. The company prides itself on fostering an inclusive, diverse, and equitable work environment, ensuring every employee feels valued and has the opportunity to grow both personally and professionally.Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Location
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