
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee wellness programs
Retirement Plan
inclusive workplace
Job Description
Life Time Athletic Resorts are premier destinations designed specifically for hospitality professionals who are seeking not just a job but a fulfilling lifestyle career. The company has built a strong reputation in the wellness and hospitality industry by promoting a healthy way of life, creating environments where members can improve their physical health and overall happiness. Life Time focuses on fostering a vibrant community atmosphere, emphasizing service excellence and personal growth opportunities for its employees. As an established and rapidly growing company, Life Time offers dynamic career paths within the hospitality sector, specializing in delivering exceptional member experiences in luxurious... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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