Membership Concierge- Closing Shifts

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.25 - $20.50
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
deferred compensation plan, if the team member meets the required income threshold

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who are passionate about building a lifestyle career within an established and rapidly growing company. Known for creating vibrant communities centered around health and wellness, Life Time offers an exceptional work environment where employees contribute to helping members lead healthier, happier lives. At Life Time, the emphasis is not only on providing top-tier fitness and resort experiences but also on fostering professional growth and meaningful connections within a supportive community. The resorts are designed to offer comprehensive wellness options that integrate fitness, nutrition, and relaxation, ensuring members enjoy an enriching... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operate as first point of contact for members and guests entering resort
  • exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receive and facilitate incoming phone calls from members and guests
  • maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serve as point of contact for new member acquisition and member retention interactions
  • engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Location

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