Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to cultivate a lifestyle career within an established and rapidly growing company. Known for its commitment to promoting a healthy and active lifestyle, Life Time provides a unique blend of resort-style amenities, fitness programs, and wellness services tailored to support members in living healthier, happier lives. With a culture that values inclusivity, diversity, and professional growth, Life Time is dedicated to creating an environment where team members can thrive, both personally and professionally. As part of this vibrant community, employees are empowered to pursue their passions while... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s Degree in Hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Location
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