Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts are distinguished hospitality establishments committed to providing an exceptional lifestyle and fitness experience for their members. As premier destinations in the hospitality and wellness industry, Life Time Athletic Resorts pride themselves on creating a community focused on health, happiness, and holistic well-being. These resorts attract hospitality professionals who are passionate about making a difference in the lives of others through outstanding service and community engagement. Life Time’s reputation as a leading provider of fitness and recreational amenities is built on a strong foundation of hospitality excellence and the continuous pursuit of innovation in the wellness sector.Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Customer service experience preferred beyond minimum requirements
- Ability to maintain professionalism and positive attitude in all interactions
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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