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Membership Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Gym membership
Career development programs

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about building a rewarding lifestyle career within an established and rapidly growing company. Known for their dedication to fostering healthy living, Life Time Athletic Resorts provide a vibrant community that emphasizes wellness, fitness, and exceptional member experiences. This company specializes in creating a welcoming and engaging environment where members can thrive physically, mentally, and socially. Life Time isn’t just a place to work; it’s a place to be part of an inspiring movement towards healthier and happier living. Their resorts cater to a diverse membership, delivering... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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