Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a meaningful lifestyle career with a well-established and rapidly growing company. Known for their commitment to health, wellness, and community, Life Time Athletic Resorts offer an environment where employees can thrive personally and professionally. These resorts combine a luxury hospitality experience with comprehensive fitness and wellness programs designed to help members lead healthier and happier lives. Life Time is revered for its dedication to inclusivity, diversity, and equity within the workplace, fostering a culture that celebrates unique contributions while maintaining equal opportunity in hiring, training, and... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Ability to build relationships and create extraordinary experiences
- Knowledge of hospitality principles and customer service
- Experience with account maintenance and service delivery beneficial
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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