Membership Concierge

Life Time is a premier health and wellness company dedicated to creating exceptionally engaging experiences that help individuals and families live healthier lives. Known for its expansive and vibrant facilities, Life Time blends fitness, wellness, and social activities into a supportive community environment. At the core of Life Time's mission is the commitment to providing outstanding member service and fostering a welcoming atmosphere where every visitor feels valued. Life Time operates as a health-focused lifestyle brand with clubs that feature state-of-the-art fitness equipment, group exercise classes, pools, spa services, and more, ensuring a well-rounded healthy way of life for all its members.

The role of Membership Concierge I at Life Time is a crucial front-line position dedicated to delivering the highest quality customer service to members and guests. Acting as the first point of contact, the Membership Concierge I serves to create positive and lasting impressions by warmly welcoming every individual who enters the facility. This position thrives in a fun, supportive, and health-centric work environment, offering employees the chance to build meaningful relationships that enhance member loyalty and engagement. The Membership Concierge I plays a key role in educating members and guests about club programming, events, policies, and pricing, equipping them with the knowledge to make the most of their membership and to meet their personal health and wellness goals.

This hourly role starts at $16.50 per hour and can go up to $19.50, reflecting the candidate's experience and qualifications. Employees must complete Concierge Certification after hiring and commit to a minimum of 15 hours per week. The position requires excellent communication skills, a passion for healthy living, and the ability to multitask and function efficiently in a fast-paced atmosphere. The ability to stand for extended periods is essential, and maintaining a hospitality mindset is vital for building strong rapport with members and delivering exceptional service. Life Time is an equal opportunity employer that values diversity, equity, and inclusion, providing comprehensive benefits and professional development opportunities to help employees grow within the organization.