Membership Concierge

Life Time is a premier health and wellness company dedicated to enriching the lives of its members through comprehensive fitness, spa, and lifestyle offerings. Established as a leader in the industry, Life Time’s clubs provide an unparalleled environment where members can pursue their healthy way of life goals while connecting with a vibrant community. With a commitment to excellence and inclusivity, Life Time offers state-of-the-art facilities, expert staff, and diverse programs that cater to individuals and families at all fitness levels. The company is recognized for its welcoming atmosphere and commitment to delivering outstanding customer experiences, making it an attractive employer for those passionate about health and service.

The Membership Concierge I role at Life Time represents the essential first point of contact for members and guests, making it a vital position in fostering positive relationships and enhancing overall member satisfaction. In this hourly role, employees can expect a supportive and dynamic work environment focused on health and well-being, with wages ranging from $16.50 to $19.50 per hour depending on experience and qualifications. This position is ideal for individuals who thrive in a fast-paced and interactive setting, where delivering exceptional customer service and assisting members in achieving their wellness goals are top priorities.

As a Membership Concierge I, you will be the face of Life Time, greeting and welcoming all visitors while handling incoming phone calls and general inquiries. You will maintain an up-to-date understanding of the club’s programming, events, pricing, and policies to provide members and guests with accurate and helpful information. Building relationships through a hospitality mindset is central to this role, as creating extraordinary experiences encourages member loyalty and community engagement. Additionally, you will assist members with transactions and account updates, ensuring smooth and efficient service.

This position requires excellent communication skills, a passion for health and wellness, and the ability to manage multiple tasks simultaneously. The Membership Concierge I plays a crucial role in representing Life Time’s values and commitment to its members by embodying a service-oriented approach in every interaction. The role also includes completing Concierge Certification upon hire, emphasizing the company’s dedication to professionalism and ongoing development. Working a minimum of 15 hours per week, team members will enjoy a fun, active work culture that supports their personal and professional growth within a world-class health and wellness organization.