Membership Concierge

Life Time is a renowned health and wellness company that operates a premium portfolio of athletic resorts, fitness centers, and lifestyle amenities designed to foster community and promote overall well-being. With a focus on delivering exceptional member experiences, Life Time offers a comprehensive approach to fitness and recreational activities that cater to a diverse range of health goals and lifestyles. The company is committed to innovation, inclusivity, and superior service, making it a sought-after destination for members looking to enhance their quality of life through physical activity, social engagement, and personal development.

As a Membership Concierge II at Life Time, you will play a pivotal role in welcoming and engaging members and guests within the resort environment. This role demands a professional who is adept at account maintenance, service delivery, and member engagement, ensuring that every interaction reflects the company’s hospitality mindset. You will act as the first point of contact for members and guests, providing knowledgeable support and fostering strong relationships to create extraordinary experiences consistently. This position offers significant growth opportunities through a structured hospitality certification program, empowering you to shape a customized career path within the organization. As a Membership Concierge II, you will be integral to both member retention and acquisition efforts, handling inquiries, processing account needs, offering detailed information on club programming, and resolving any service challenges with professionalism and care. The role requires excellent multitasking capabilities, effective communication skills, and the ability to thrive in a fast-paced, dynamic setting. If you are passionate about service excellence and enjoy interacting with people while supporting their health and wellness journey, this is an ideal position to further develop your skills and expand your professional network at Life Time.